If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I never brought a car into this shop. I don't know why I received an email from them. I guess I would question their level of service?"
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"If your vehicle is deemed salvaged and needs a "Brake and Lamp Certification" by the DMV this is the place to get it done. Â But first, ensure your rotors, brake pads are not worn and brake fluids have been recently flushed. Â Check if headlights are working - especially if they are fancy/motorized; also restore them if they are sun damaged. Â Finally, make sure ALL exterior light bulbs light up. Â These requirements have to be initially done before the certification in order to pass it. Â If you need any of these services completed, politely ask and they will certainly assist you with your service needs.I wish I came by here first because at Keith's Automotive in Torrance was horrible, overcharge or charge you for every visit or at least when they look inside the hood; not only that they provide you with non-detailed info on the exact issue with your vehicle or part of your vehicle. Total bad service and communication.The price here is reasonable and fair compared to my experience in Torrance. Â Jim (one of the owners) was very helpful and amicable during my first visit. Â I regret not coming here first but I'm glad I did because they just earned a lifetime customer and referral person."
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"I have been taking my 2001 740 IL BMW to Auto Europa for the past 6 years.They have done a fantastic job.It is running as well as when i bought it 10 years ago.They are fabulous at diagnosing and fixing whatever problem comes up.I also have full trust in their integrity which is crucial to me when choosing a mechanic to work on my vehicles.As long as I spend my winters in Naples I will use Auto Europa..I could not be more pleased."
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"Easy Smog...on time but they did charge $10 extra for a BMW."
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"Evan was a terrific representative for your shop. I had no idea all that you offer - alignments, smog, and maintenance for most cars. Great location also."
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"Called for appt for smog check for my Prius. Being that it was the Monday after Christmas I figured it would be a couple days but they were able to squeeze me on an hour later."
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"Superfast battery replacement!!! Thanks for keeping me on schedule with all the things I needed to do that day!"
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"excellent service,"
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"I live out of state and the mechanic we used growing up happened to be closed this week. I wasn't sure where to go but after looking at Yelp/repairpal reviews and getting a recommendation from AAA, I picked SAC. Everyone was super friendly, explained the problems/solutions well, and the store is clean and well maintained. My only complaint is that when I called to ask about bringing in, they didn't mention how busy they were that day. I think it was an oversight and if that's my biggest complaint that should say something. Now I don't know enough about cars to say whether they are priced low or high, but I felt it was fair. I had diagnostics run, my spark plugs replaced, an oil change, and an induction cleaning. They also forgot to check my tail lights as I had mentioned one was put. When I asked about it, they immediately apologized, checked it, replaced it, and didn't even charge me. I would definitely trust them with my car again."
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"Everything was done professionally and in a timely fashion."
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"I had my rear brakes done. I appreciate the quick and friendly service. However, I work at IPG and I do not think I received the customary 10% IPG discount."
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"Rich was very helpful."
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"Fast, efficient , professional service as always."
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"Always trustworthy!"
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"Go there. Good, straight forward and friendly service"
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"I loved the speed in which they were able to take my car in and got the work done in a day . And my car drives like new and saved me over $1000 !"
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Review by:
March W.( Chrysler PT Cruiser)
"The All Star team has always be honest, prompt and professional in their dealings with me. I would not hesitate to recommend them to anyone."
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"Very helpful !! appreciated the fact that they fit me in once I arrived !"
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"Always impressed with the thoroughness, professionalism and politeness of these guys. I don't trust anyone else."
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"Topnotch shop! Garry's does excellent work and provides great service. This is the only so I go to for three vehicles."
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"I was completely satisfied with the quick service ."
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"This was an overall excellent experience. In fact, Craigs Car Care exceeded my expectations and provided me with unparalleled service."
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"Expect quality service."
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"They are fair, honest, and friendly Annie is the best!. No need to say more"
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"Good work and very quick. The cost was very low also."
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"Exceptional Work!"
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"Garry's is thorough and dependable. I trust the team to do the right repairs. I have three vehicles that I routinely have serviced and repaired there."
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"The only place I take my vehicles and the only place you should take yours."
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"Honest, nice people and they do a very good job."
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