If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Both are excellent!"
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"Great work and friendly service every time!"
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Review by:
Elaine M.( Jaguar S-Type)
"I always tell people how great they are -- just did today!"
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"courteous professional people taking care of your car in a caring expert manner :)"
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"Ken, Ben and all the crew at Eastside Bavarian deserve 10 stars every time we bring our cars in. We do and will continue to recommend them every time!"
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"Great service in an emergency"
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"Quick, affordable, friendly service."
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"Had to bring the car in because of a failed emissions test, they diagnosed the problem and got the job done same day. Car is running fine. The only reason for 4 stars instead of 5 is because I think the repair could have been less costly."
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"Service is always excellent. However it was upsetting that I called on Weds to get an appointment on Fri and when I brought my car in on Fri they didn't have me down as scheduled. This meant my car wasn't worked on or done on Fri and had to stay over the weekend and didn't get worked on until the following Monday. This was upsetting because the guy I spoke with told me to bring it in on Friday because they were busy the other days and Friday was open."
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"For a person who most of the time is flying by the seat of her pants, they get me in and done in no time flat. I appreciate them keeping me advised at what I need to be doing and when I need to be doing it. This is a real blessing for someone who buys vehicles to drive and depends on her mechanics to let her know what needs doing to keep her investment in top shape."
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"Great communication. Wonderful job explaining what was needed to be done and even showing why it needed to be done. Seems a wonderful trustworthy family business. Will definitely continue taking care of my little Prius here."
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"David is great Service Manager, he listens extremely well to what I have to say. And double checks on feedback from Mechanics when needed, based on customer feedback. -Well done!"
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"Great service! My car was going to take longer than we thought and we have a baby. The owner let my husband borrow his personal truck so that I could get my son to the doctor. This isn't the first time I've been there, but continue to enjoy the wonderful service and friendly staff. I will continue to go there!"
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"I like the customer service. They were always polite and courteous"
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"Quick, quality work."
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"Garry's does not try to sell you unneeded service, in fact if you come in for a specific service and you do not need it, they will tell you so."
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Review by:
Charles Sw Berl I.( Ford Econoline)
"Discovered you all through Angie's List several years back. Your work; the quality of your service, its value and the personalities of everyone there inspire confidence each & every visit. I recommend you to everyone I know."
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"Superior"
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Review by:
Caroline C.( Toyota Tacoma)
"I would tell them that the work is very transparent. Not only did I receive a phone call explanation about the work that needs to be done on my car, but I also received a follow up email with pictures, all in an understandable language for someone who knows very little about cars."
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Review by:
Sandra R.( Chevrolet Equinox)
"Excellent customer service. NEVER had a problem with work done to any of our vehicles in the past 25 years. Very glad that we found you guys!! Keep up the good work!"
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"The service is second to none, but the prices are getting really high."
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"Great customer service and they teach you about the issues with a car. Best kept secret in Millersville. Ask for Phil or Kevin"
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"When you talk to tom or Gary they give you honest advise on your cars problem I've been coming here for years excellent service"
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"Stan's does great work for great price"
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