If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Suzie B.( Oldsmobile Alero)
"Mike and the team are awesome! TheI pricing is fair and comparable. They are honest and take your safety seriously."
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"Honest polite fair personalized service. They look you in the eye giving complete details in an understandable way."
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"Always excellent work and an outstanding staff."
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"Service done quickly and efficiently."
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"Excellent customer service. I made an appointment and they had all the parts ordered and ready to go. All services were completed day of and I was also given a loaner car for the day, so my work day was not affected. Price quotes are very fair."
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"Don said there was a little mishap with this business, but he got his vehicle back and they are taking great care of it. They seem very nice and interested in doing a good job for their customers."
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"Great service"
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"The people at Protime are all very helpful, friendly and knowledgeable. I may ask some stupid questions and they are always ready with a reasonable answers (and don't act as if it were stupid at all). I recommend them highly!"
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"Honestly the best service I've ever had with any of my cars. Wish I would of gone to them when I had my Honda, great people helping, great knowlege, knows what they are talking about and reliable place to take your car! I never plan on going anywhere else! Highly recommended!"
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"Great Service !!!!!!!"
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"Great experience, as always."
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"well done ! I was very pleased,nice people and professional."
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"Beautiful new tires and alignment completed on time. Only slight negative - the chalk marks were left on the tires. Possibly that's the new fashion, so that other drivers can see that you've got new tires? Car was nicely washed as well."
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"Work done right the first time. Fare prices , work completed when promised"
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"Lenny at the service desk is very hospitable."
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"Had two sensors (that I provided) replaced on Sat 3/19/16. Check Engine light has not turned back on to date (3/21/16). Upon review with shop manager, it appears that original replacement sensor parts would have been a better approach, however, after multiple tries, Cooper Lake Automotive mechanic was able to succesfully install generic sensor parts. I appreciate the extra effort by Cooper Lake Automotive."
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Review by:
Wahru C.( Chevrolet Aveo5)
"I was very impressed with the quality of their service. I had been told by a parts company, after a scan to troubleshoot my engine light, that I needed a new thermostat and antifreeze. Having some knowledge of how a car acts if the thermostat is not working I took it to a reputable mechanic who questioned the readings and did another scan. He suggested I take it to someone who knew more about the Chevy Aveo5. An internet search reviled Alternative Auto Care. They found the problem to be the thermostat housing. They contacted the company who had my extended warranty, got the needed part and repaired my car."
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Review by:
Mario L.( Volkswagen Passat)
"Superior"
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Review by:
Jim D.( Mazda MX-5 Miata)
"I would say they are honest, dependable and skilled. Not just for foreign cars."
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"Best customer service I have received in years! More businesses should be like John's!"
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"High quality service"
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"We always use Motor Motion for all our vehicle repairs and have for the past 25 years!! We feel totally comfortable doing any suggested repairs because Greg and his team have proved their knowledge, honesty and integrity through the years!!! Our car was not ready at the originally quoted time due to necessary additional repairs. However, we approved those repairs and were kept apprised of the situation. The car is running beautifully now."
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"Competent and thorough service. Customer for over 30 years. Trust their judgement."
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"Excellent"
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"Excellent experience overall"
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Review by:
Larry S.(ord f-550 4x4 6.0 powerstroke Diesel)
"As a fleet owner I look for ways to better our service department when maintaining our fleet of 6.0 powerstroke diesels. PSP Diesel has come up with some pretty amazing products for the 6.0 powerstroke engine. By using PSP Diesel's new aluminum oil pan with two cooling tubes for direct air to pass thru the pan. Has been a major plus with keeping our oil temps under control. We also run PSP Diesels aluminum Degas tanks in all our trucks. No more replacing the stock tank every two years because of cracks. The Parker/Raycor bypass total oil filtration system installed in our trucks will protect the engine from contamination that the stock filter will let pass thru. By filtering the oil down to 5 microns we are able to go further between regular schedule oil changes A special thanks to Art for all the tech info & recommendations that has helped to improve the performance of our 6.0 powerstrokes."
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"Joe's Automotive is very professional and knowledgeable. A very trustworthy shop,"
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"Great shop! Great people, great service."
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"Cooper Lake Auto is always honest, always fair in price, always complete in finishing the job correctly and always courteous making me feel like family - Overall, Cooper Lake Auto is second to no other when it comes to auto mechanic service! So for me, there is no other place to go!!"
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Review by:
Dave S.( CHEVROLET Model)
"Fast, convenient and professional."
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"Top notch quality work combined with excellent customer service."
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"Best auto repair guys! We come 25miles from Pinole to get out cars serviced right by Joe's Foreign Auto"
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"Excellent service."
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Review by:
Barb H.( Chevrolet Tahoe)
"absolutely use them"
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"Brachs auto shop is always professional and I love the quality every time work is done on my vehicle."
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"Eric Kreb's is AWESOME. Honest, reasonable, and they ALWAYS get the job done right the first time.
I could not recommend them more."
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Review by:
Edward F. M.( Buick Regal)
"great people. great service"
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