If someone asked you about your shop's quality of work and customer service, what would you tell them?
"excellent"
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Review by:
Steve E.( Ford Escape Hybrid)
"Friendly and efficient service. Took care of my problem."
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"Yes, would recommend them highly"
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Review by:
Julie S.( GMC Sierra 2500HD)
"Fantastic, Trustworthy, helpful, Respectful!!"
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"I've been going to Gregs for many years and the service is always very thorough. The staff is very courteous."
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"Excellent and they are very friendly.."
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"You all as a AMAZING as usually. Great customer service and an AMAZING TEAM! You all make every customer feel like family!"
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"Rochas is friendly and professional company who gives you the best service in a timely matter."
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"Extremely Helpful with scheduling future preventative maintenance."
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"You guys are the best"
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"Great trustworthy people that do their job well."
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"Great and professional service. Very affordable prices. Waiting area is big, clean and comfortable. The receptionist was very kind and patient. Got my oil change done promptly and right away. Would definitely come back."
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"My husband and I have dealt with Roger at the V Shop for more than twenty years| especially when we owned at least one Volvo in the family. Recently, we both found ourselves needing an ""experienced and honest"" technician to analyze and or diagnose some issues we were having with our vehicles that had not been resolved by our respective dealerships. My particular issue was dealing with what appeared to be a suspension and/or alignment problem (with clunking noise). After contacting Roger, he took my vehicle for a test drive to see if he could determine the problem. We agreed on an appointment date so that he could further analyze what he believed to be causing my problems.He not only determined the mechanical issues I was concerned about, but discovered several other serious concerns that would enhance the overall function of my vehicle. Needless to say, my faith has been restored that I will not have to start looking for a new car. I applaud Roger and the V SHOP for the care he extends to clients and one of their most prized possessions. TRUST IS EVERYTHING."
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"I am very confident that my car is safely maintained and ready for the road"
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"Very professional auto repair center I was referred to from AAA. I was very impressed with the cleanliness of the shop, and their courtesy. They performed a thorough diagnostic to determine the severity of my car's problem that at least gave me my final decision to not pursue repair."
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"Don't waste you time looking around for a mechanic. Just go there first hand stand back! Best service in San Diego!!"
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"As always, personal attention to the needs of my car fully met. I was given information as go what items were going go need attention soon. I appreciated that."
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"I had a 5 star experience with Made in America-Made in Japan- Sacramento! I recently moved to Sacramento from the East Bay. After I read their Yelp review I figured that I would try them out.
I spoke with Kevin to schedule my appointment , he was kind and extremely professional. As a woman you are aware that you can be taken advantage of by mechanics so I was cautious.
From the moment I arrived Kevin took great car of me and my vehicle and provided excellent customer service!
My experience was so good that I will continue to have my Prius serviced there, even when I move back to the East Bay!
Sincerely,
Amy R."
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"Quality of work ifs very good and very thorough. I like the way service work is documented visually via tablet. I like the way the computer is used to support the process, including reminders.
Good coffee and good snacks. Pleasant waiting lounge. Nice atmosphere. The entire facility is very clean and neat!!
A little more expensive than some shops, but the value is there.
I wish the hours were better (one day in evening perhaps), or stay open until 6 and Saturday all day. Hard for people who work 8-5 or 9-5 to get work done."
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"The work, customer service and value provided by Joe's is excellent! They tell us the truth and don't overcharge. What a concept!"
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"Today 03-25-16 I brought in my 2008 Scion TC to get to get transmission fluid changed. The customer service rep Brittany along with Logan were courteous and professional. Throughout the whole maintenance process (that took no more than an hour) I was constantly updated via email with the vehicle inspection results *WITH PICTURES* and what needs to be done/replaced in the future. I have never been to a shop that did that! You know they are not there to rip you off or lie about what needs to be replaced. I'd recommend this shop to anyone I know and I look forward to doing business with them again."
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"It's the only place we trust with our vehicles because of the honest owners and quality work provided."
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"Awesome people and very trustworthy!"
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"Very thorough and prompt. Thank you Steve for such great service!"
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