If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Excellent work and customer service. Experienced and very professional in their line of work."
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"Excellent"
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"Fair price and good work"
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"Great, courteous service!"
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"Worked with Ryan McCalla regarding my GTI. There is a very genuine feeling when you walk in the door. I appreciated the fact that he wanted to hear my thoughts and opinions. He provide some honest feedback from the beginning and made every attempt to be concise and clear. I never felt like anything was being hidden from me. In my experience this is rare in the automotive shop industry.
Another thing I must point out is that they had the damaged part waiting for me to look at when I came to pick up my vehicle. I find this very important as it shows a high level of integrity and honesty.
I will definitely be coming back and referring other customers here."
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"I always feel a valuable customer here."
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"The guys at Eastside Bavarian are incredibly friendly and know their stuff. They have a huge, and clean, shop. I would not hesitate to take my BMW back there again."
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"Always a great experience."
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"Always reliable and reasonable."
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"Lev said he has known the business for many years and they have provided excellent service for him and his sons."
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"Had a starter issue, they were able to get my vehicle in right away as well as do an entire diagnostic to identify any potential issues."
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"I had an appointment for an oil change and tire rotation. My car was serviced on time and complete within the time period that was quoted. The counter staff was very courteous and the mechanics completed the job to my satisfaction."
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"Jose said the employees are good to him and understand his needs."
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"Jim was very informative on what service my car needed and provided a detailed estimate. Work was expertly done and technician left components clean. Have already recommend Durango Small Car to two 2 BMW owners."
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"Professional treatment!!"
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"I was able to schedule my service on the same day that I called up, even though I was a first time customer. The job was done better than my expectations, and I love the guarantee! Thanks Trish and Wayne (for the ride!) The car is running great."
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"Good job again!! Really nice and honest people that work there. I understand why other customers have been going there for years."
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"They do good work and take time to explain to you what other things on your car or truck need to be fixed and when it should be done. I think the prices are pretty fair."
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"I already have told a friend about my satisfaction."
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"Extremely satisfied customer for 20+ years!"
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"They do good work"
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"Very honest service"
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Review by:
Larry K.( Toyota Sequoia)
"Great service as usual."
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"They are very trustworthy and professional and pleasant to work with. I refer my kids to them."
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"Luis is really good owner ND worker \nHe is really helpful for everything\nI see he loves his job \nUr car have any problems he will fixed\nI m really appreciate this guy\nSome car part r not available or u can find \nBut Luis hard work on it ND find for u"
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Review by:
Ray( Mercedes-Benz C-Class)
"Qualified and friendly"
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"I have always been satisfied and admire the way customers are treated and communicated with. High quality work."
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"Very friendly and honest business. Will not try and talk you into something that is not needed."
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"very professional"
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"Worked in the auto biz for 10 years. Rare to find an establishment that consistently markets itself well while exceeding customer expectations. Greitens delivers."
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"Helpful, honest, and straight forward! Superior customer service and professionalism from the entire team."
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