If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I trust my car to your care completely."
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"Always very friendly and efficient. Almost like home here AND they do great work."
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"Friendly, prompt, thorough"
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"As always, all work was done to the standards I have come to expect from Martinos. The icing on the cake this time was having the car dropped off at my house since I was unable to coordinate picking it up...Customer service above and beyond. Thank you again!"
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"Prompt, courteous, trustworthy."
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"As an old friend of the family I admit I'm biased. But I've also been a customer and I can vouch for the integrity of Steve and Rebecca and Metro Garage. These good folks will do their best for their customers their employees and their community. These guys conduct themselves with the highest integrity. I give them my unreserved full endorsement and wouldn't take my car any where else."
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"excellent place--a bit expensive"
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Review by:
Tim W.( Ford Stripped Chassis Motorhome)
"Best place to go."
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"Great service thorough and fast. These guys dig into issues and provide a recorded analysis full of photos and details that I never received from other repair centers. My experience has always been fantastic."
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"I have been bringing cars to pro Service for years. They do a great job and their pricing is very reasonable."
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"You do exceptional work"
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"Definitely an honest place to get work done on your car."
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"Courteous, professional and respectful service from a family owned and operated business."
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"I was originally referred to Rick & Ray's by a tow truck driver. He seemed very honest and I trusted him to direct me to a good auto repair establishment. Sure enough, Rick and raise did an amazing job on my Ford and the price was extremely reasonable. After that great experience, I started getting my car serviced there regularly- they even send out reminders. Recently, my brother gave me his Volvo. My first thought was, oh no, it's a foreign car and Rick & Ray's won't be able to service it! Not the case! The car's A/C was not working so I called and asked if they could service a Volvo, thinking if nothing else, they would refer me to an auto shop as trustworthy as theirs. To my delight, they said they could service the Volvo, no problem, and when did I want to bring it in? I said, today! After they looked over the problem, they knew it would be a couple of days to get the parts so they gave me a loaner car! I was thrilled because part of my fear was how I'd get back and forth to work without my car. Jamie, one of the main service guys, gave me a list of things the car needed urgently, strongly suggested, and "when you can"- it was fantastic because I was able to work within my budget to get the urgent items repaired and wait on the others.
The staff is friendly, honest, and most importantly they do excellent work for a very reasonable price! I love Rick and Ray's!"
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"That the service was friendly, I was given a written estimate that explained the costs for the parts and labor and given options for what needed to be done now and later on."
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"First of all I was impressed with the business and it's location. I had everything explained to me very carefully. They were honest and I would recommend them to my friends. I just have to practice what I was taught."
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"This.shop.and.all.the.employees.are.the.finest.in.the.San.Antonio.area...They.are.honest,polite,a.great.big.help.explaining.any.and.all.problems.that.might.be.with.your.vehicle..I.will.always.allow.these.folks.to.take.care.of.my.vehicles.If.you.are.looking.for.a.great.automotive.repair.facility.then.your.at.the.right.place.....MD..AUTOMOTIVE.SERVICE.CENTER,IS.THE.PLACE.TO.GO........"
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