If someone asked you about your shop's quality of work and customer service, what would you tell them?
Review by:
Russ S.( Mercedes-Benz C-Class)
"I always receive excellent service, quality work and a good price when servicing our MB cars. Sam goes out of his way to make sure everything is done right!"
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"The service was great. It was also honest. I went in thinking I needed new brake pads and possibly rotors. They took me to the shop area and showed me the issue and how I can resolve it with out needing new brakes. I still had plenty of life left on them."
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Review by:
Michael B.( Mercury Mountaineer)
"Very friendly and knowledgeable"
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"Outstanding workmanship and exceptional customer service"
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"I have had bad experiences with other dealers pushing for things not needed and repairs done wrong. I have never had this happen with protect. I completely trust the mechanics to give me sound advice. I have never had a bad experience in all the years I have used Protech. I would highly recommend them to anyone and will continue to do business with them as long as I own a car."
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"Excellent as always. New waiting room is much nicer than the old days."
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"Great service very friendly"
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"Appreciate Ted being able to pick up my blazer up at my house on short notice"
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"Adrian said after his vehicle was repaired, it runs a lot better. He would like to thank the business for their service."
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"My daughter broke down on the I-15 fwy and her older truck was towed to German Motors. We live in Utah and were not familiar with GM and trying to work through the repairs long distance and get her home safely was worrisome. Shane was absolutely great not only did they repair the truck fast but he also helped with communication and making sure my daughter was ok and on her way before dark. I can't thank you guys enough, you are awesome."
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"Although took longer than expected was very pleased that they took the time to make sure everything was right and afterwards explained how to use the device were to I had no questions when I left."
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"Your service was great--I felt very well attended and was out in great time. I enjoyed visiting with another customer there while waiting."
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"Quick and no additions after the fact. Excellent staff."
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"excellent service, knowledgeable and complete"
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"Fast, friendly amazing service!"
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"Always a professional and pleasure to deal with I get an email to remind me we had talked bout service i highly reccomend going to Marx Auto best price in area for oil changes so check them out !!"
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"Came in for a small job but a sharp eyed mechanic spotted the source of a power steering leak as well. Both jobs involved the same area of the car and we were able to effect repairs on both spots with a single disassembly. This no doubt saved me a later trip."
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"These guys are great!"
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"Very professional and concise with the inspections and the paperwork. I really appreciated being picked up to get my car back and not having to ask someone for a ride!! It was also reassuring that my car would be kept in the shop garage overnight and I didn't need to be concerned about where it was."
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"I was pleased with the courteous service. I had seen your sign advertising headlight restoration when I went to the Post Office. The persons I spoke to on the phone were pleasant and helpful and I was able to get in the same day I called. I love the way the headlights look now and wish I had done it sooner."
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Review by:
Sherrie D.( Mitsubishi Galant)
"The customer service and help that I received from Jason was exemplary! He went out of his way to help me and I am forever gratefull. Though my car turned out to be beyond repair, the kindness I received from Jason in the garage and Justin (at the front desk) would be enough for me to recommend this shop to my friends! Thanks so much!"
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Review by:
Angela B.( Mercedes-Benz GL-Class)
"I love this shop I am always treated with 1st class service and the staff treat u like family. Thank u Mike for your warm conversation and Leonard for the Frank Sinatra music it was so refreshing....thank u also for opening early to take care of me..you did not have to but do know it's much appreciated. God bless and take care."
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"Excellent Service Across The Board!"
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"they went above and beyond our expectations"
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Review by:
Richard A.( Kia Sportage)
"i would recommend them to anyone there fast friendly."
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"I had my breaks changed a few months ago and they started squeaking so I brought it in and they fixed it and also topped off my fluids all for free for being a loyal customer."
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"Everyone was very helpful and patient with my problems. Y'all had my truck done faster than I thought. Also the cost of everything was low. I would like to say thanks for all the work you have done for me I will recommend your company to all my friends."
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"The best. If they can help you they will, if not they are honest enough to tell you so. Wonderful experience."
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Review by:
Andy W.( Chevrolet C/K 1500)
"Dennis Auto always takes care of me and my family. I appreciate their honesty and advice when it comes to servicing our older vehicles. They go out of their way to make sure we are back on the road as soon as possible for as little as possible. I always recommend this shop to friend and family and I have never had anyone be disappointed."
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Review by:
Andrea G.( Mercedes-Benz S-Class)
"High Integrity company, highly skilled mechanics, Leonard is a "Star" as a Service Manager and Greg
is a Delightful Chauffeur for picking you up and bringing to the shop. Prices are Quite Reasonable on
most repairs."
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"As always, the best! The care for your client's needs are always quite evident, thanks again!"
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Review by:
Robert H.( Toyota Tacoma)
"This is a small town atmosphere shop. They take the time to listen to their customers and go above and beyond in customer service. They will fix whatever the problem is fairly and completely. I wouldn't go anywhere else for any reason. This is the best auto shop anywhere."
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"Greiten's staff is always willing to go the extra mile to assist with vehicle concerns and to get me and my vehicle back on the road in tip top working condition."
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"I am always telling people about the quality of service and care that Greitens provides. I know that my car is expertly cared for and that always makes me feel safe. The men who work there are professional and caring!"
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Review by:
Charlene J.( Toyota Avalon)
"Your waiting area is clean & comfortable. Employees are pleasant & helpful. I find everyone to be trustworthy."
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"Expert troubleshooting; quick analysis and you'll get it fixed fast. Good customer relations; Anthony really follows up well."
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