If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Very courteous and professional service"
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Review by:
Fr Jim P.( Cadillac DeVille)
"Wonderful to work with"
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"Awesome. This was our second experience there 1st with a BMW and 2nd with a VW Beetle. Professional and friendly. Gary and your female shuttle driver were great. You have become our forever shop!"
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"No complaints. No matter when I go in they are always helpful. I appreciate the work they do."
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"Both Larry (the owner) and Calib (who I believe is the manager) were extremely professional, fair and reasonable in their pricing, and took the time to listen and consider my personal circumstances and concerns without rushing me through the normal process I find at most all other Auto Mechanic Shops. Their communication was fantastic, and they offered a variety of options for me to choose what I needed and allowed me time to decide what was best for my car, myself, and my family. I brought the car in by tow on a Friday afternoon, right before a 3 day holiday (Memorial Day), and although they were busy, they did their very best to completely inspect, locate the problem (a faulty distributer), and repair as well as change the oil and make certain everything on the vehicle was in good condition including tightening and replacing scres and bolts which was needed - and they did this for no additional charge. And after thoroughly test driving, they discovered that the washer fluid was low, and toped the resevoir off as well as all other fluids before releasing the car back to me - and this was all done before 6pm so my family could have our only vehicle to drive over the holiday weekend. I highly recommend them to anyone, as they are honest, do impecible work, and provided me a 3 year warrantee on all parts they installed. Even though they typically use a specific tow company, I had already called a different tow company who prior to my telling him (Mike from Tom's Towing in Ventura) recommended AWS to me and told me that they were an honest repair shop and highly recommended them to me. He couldn't have been more right. I will be returning to them whenever I need any repair work, even though I live in a different city (Ojai) with many repair shops much closer to my home. David Bawel"
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"No complaints! Very friendly staff."
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"Great as always"
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"Perfect!"
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"GR8 SERVICE, AS USUAL!!!!!"
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"Awseome. In and out with great friendly service"
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"Great friendly service. Thank you."
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"Awesome as usual."
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"The employees were not only very professional but also extremely kind and thoughtful! I have never been to a car repair business that has been as enjoyable as at Jimmy's. I would refer anyone to this place."
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Review by:
Inc. New Passages Group H.
"Friendly atmosphere, work done in a timely manner and very professional"
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"Convenient, fast and knowledgeable service."
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"Awesome everyone is great, especially the Disney Character Frank"
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"Absolutely wonderful service. Thank you for keeping my car going!"
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"Very nice people and very good service"
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"I am grateful to do business with such reliable and honest people."
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"They are knowledgeable and fair."
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Review by:
Mary G.( Honda Civic Hybrid)
"Upfront and fair. Christian principles."
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"they are the best."
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"This is a quality shop; not the cheapest, but honest, reliable, knowledgeable, and reasonable."
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"The quality of work is always the finest. All personnel is very helpful and friendly. I can't recommend
them highly enough. Give them a try and you will never go any where else."
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"Excellent service and customer care!!"
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"They went above and beyond searching for a rare part for my car -- and they found it! Thank you for all of your great work and diligence!"
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Review by:
William M.( Lexus ES 300)
"Excellent Customer Service. Autmotive service excellent as well."
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"Always a good experience with Gary, the owner, Kevin , Front Service Desk, and the lead mechanic Gilbert, and his 2 mechanics under him, Ian and Taz. Yes, I know them all now because This Is the First Company I turn to for honesty and quality repairs. Even if I have to drive a long way, if I can, I go the this shop and these guys. Like a family repair shop, even though Gary owns it, they are a team and like a family to each other. 5 Stars of course. Mike G"
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"I found that this particular shop is very meticulous and excellent at explaining needed repairs on your vehicle.
Their motto: "Excellence is not a Act but a Habit" (Aristotle), isn't a motto that hangs on their wall but a motto you can count on in their work.
Job Well Done!"
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"Very friendly and helpful staff. The emailing of the photos is something I have never seen before! Babcock Auto has earned my trust and business!"
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