Auto Repair Shop Reviews from 6/14/2016

"Their name is "Pro Service" for a reason, both their customer service and work performed are reliably professional. They are top notch and I have never been disappointed with them in the slightest!"

"That it is the only place I want to go. I will continue to buy Toyota vehicles just so I can stay with Olsen's."

"Always great service. Honest people. Always on time. You are the greatest!!"

"work done correctly and right on time. Excellent service as always."

"Fast 'n friendly!"

"As always, great. Thank you"

"Kensington is a great place for your car: they combine neighborhood friendliness and customer care with an unusually deep knowledge of every kind of car. Just look at the classics they work on in addition to all the modern hybrids and such: Lotus, Volvo Amazons, aluminum V-8 Buicks, every generation of VW Beetle--you never know what you'll see on the lot. Meantime, with regular repairs, Jason is scrupulous about explaining what you need, what he did, what the costs will be--and for such excellent service, the costs are extremely reasonable. You'll usually have to wait a while for a service appointment other than oil changes and such, because he's taking care of cars from miles around--but Kensington is well worth the wait, so plan accordingly, and you'll be glad you did."

"Great shop that tells you the real deal about your car with correct estimates. They also gave me a ride home a picked me up when my car was ready, awesome service. Plus they have a great selection of old fashioned sodas that are free for customers. Definitely different than a typical car repair chain, very high quality and knowledge here, they take pride in their work."

"The entire buying process was very smooth. Everything was explained thoroughly which is always great. Paula and Mark are great people, very friendly and professional. The vehicle was exactly as described on the website and I definitely appreciate the transparency of the sale. I'll go back to Marx Auto for all my maintenence work (oil,fluids, tune up), and in the event that I need a bigger job done, I'll be sure to trust them with those repairs as well! I would refer anyone and everyone to check out Marx Auto of they're in the market for a used car!"

"Friendly and professional service! I like the email with pictures that was sent to follow up with my husband. I don't usually understand all of those things, so it is so nice there is no high pressure sales pitch and no scare tactics! I intend to come back in the future for further care of my vehicle. Thank you!"

"Thanks as usual to you, all my vehicles are serviced here."

"Came in for an oil change and it was a super quick turnaround!"

"When ever I enter theyre always nice and patient. One time I went in to get a wheel bearing replaced which should of took 4 to 5 hours but they finished in 2. I was very surprised and grateful. And my car is doing fine and it's been about 2 week's since then."

"The employees are very kind, and I appreciate the way that they'll bring potential issues to my attention without pressuring me to do repairs that aren't critical."

"It's the only auto shop in this town where I choose to spend my money. The Silverthorn Rd is my driveway and I am always late. Guess in a lotta ways I do trust you with my life. As far as the car I just got...remember I bought it in the dark..."

"Always excellent quality. Honest, highest integrity. Exceptional, caring service."

"We consider your work top notch and refer you to many. Keep up the great work!"

"I was in Rochester to visit Mayo Clinic. While here my car's AC went out. I found Tilson's online and gave them a try. What a fantastic experience. Honesty and great service. The staff was supportive and very accommodating. They took care of the problem quickly and I couldn't have been more pleased? I wish I had such a great place to go to in my home town. I plan to have them service the car again before I head back to Texas. Thank you Tilson's!"

"All you can ask is a professional mechanic and professional customer service they are all about that good people."

"Excellent service! I have bee a customer for 17years."

"I would highly suggest them as a great source for excellent service and quality repairs. I have all my vehicles maintained at Russ' Wrench."

"How great you were to me on getting me in and out ."

"A good place to take your car for service"

"The place is clean and inviting, the staff friendly and knowledgeable, the work thorough and guaranteed. They treat you like an old neighborhood friend."

"Always friendly greeting and all work on van is always done completely and on time. Wouldn't go anywhere else."

"My regular mechanic left town so I was looking for a new reliable mechanic. Their WEB site caught my attention so I called, got an appt & was very satisfied w/ their service. They kept my informed along the way. They even provided me w/ shuttle service to Huachuca City as I had to leave my car."

"Top-quality service with an emphasis on cost control and customer satisfaction. Like the good ol' days."

"They are a family owned business. They care about their customers. If you have a major problem that makes the vehicle dangerous for you to be on the road, they will not let you drive it away. They have your safety in mind. They are good people."

"I already have mentioned the great service. Randy took the time to explain in detail the problem , text updates with photos, and in the end going over all the work that was done. The experience left me feeling well taking care of. GOOD JOB !!"

"They are honest and very fair. They don't overcharge, and they try to get you to repair things that aren't broke."