If someone asked you about your shop's quality of work and customer service, what would you tell them?
"The best service at the best price!"
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"I found the service and the staff friendly, competent, and helpful. I think the service they provide and the quality of their is exceptional. I like EK Motors a lot and would have no hesitation to recommend their work to friends and strangers."
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"Always great service"
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"Great Customer Sevice. The cleanest automotive repair shop. It meets Marine Corps standards. David is straight forward, friendly and very knowledgable. Experienced Mechanics. I'm highly recommending Hillside Auto Repair"
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"Great service! They do great work at reasonable prices. Always a pleasure to work with."
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"Despite the fact that I waited a lot longer than I anticipated for my appointment I still was very happy with the thoroughness of the service, knowledge of the staff and the excellent customer service. I would definitely recommend this place (just not on a very busy day after a holiday weekend)."
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"I suppose this story begins almost exactly one year ago. I found myself stranded in a parking lot with a dead battery as I was trying to leave for work. My car had gotten its milestone service about a week prior, so I was pretty annoyed about being blindsided by this. Fast forward to a year later and a new(er) vehicle...and I notice a helpful advertorial in my neighborhood newsletter about how car batteries can give out in our intense summer heat. That definitely got my attention! At the end of the article was an offer for a free courtesy check of your battery at Pearl City Auto Works. I emailed Erin that evening to request a courtesy check, and the very next morning their receptionist called me to schedule. She was very friendly and helpful| my only quibble is that she didn't mention where exactly they're located inside Harbor Center as that would've definitely saved me a few minutes and minor frustration (turns out, they're a few doors down from Napa Auto Parts).Upon my arrival, the young lady behind the counter greeted me warmly and promptly got me checked in. It took about half an hour, but they gave my car a more detailed once-over, not just the battery. Erin came over to say hi and told me everything was in good shape...which was great to hear, since I'd just had my car in for milestone maintenance a few weeks ago! We struck up a conversation about dogs and dog training (what are the odds...lol), and she became a keeper in my book!My safety check is coming up next month. Guess who I'm gonna call (and it's not Ghostbusters)!"
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"Friendly and on time and efficient!"
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"Great service, as always. Most importantly, I trust these guys to do what they say they will do, and not push bogus work on me."
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"I found the experience quite painless. The staff and employees are very cordial and friendly. The owner was honest and upfront about costs. And when there was an error in my quote, it was explained and an apology was offered. The quality of work is good."
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"A great shop"
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"I found a winner here. The meaning of customer service is alive and well here.
Women, these guys will not take advantage of your being vulnerable in the "repair" catagory."
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"I am very impressed with how the shop functions."
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"They do a very good job, quickly. I trust them to be honest."
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"I have never had any doubt that their quality is the highest."
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"Friendly thorough fast service. Will definitely return."
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"Absolutely recommend
Top notch Dan and Robert"
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"They are honest people you want ever have to take it back because of work not done right."
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"That you guys are great!"
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"Rogers' Northside Garage is always reliable, honest, and thorough with their service."
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"Courteous and attentive they did what they said they would do. The price was inline with the work they performed and was done at the time they said it would be. We broke down and are from another state and they did the work quickly they did it right and priced it fair. You can't ask for more than that."
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"Work is always done in a timely fashion, no hidden costs. Everything is discussed and estimates provided before the work is performed. I have come to T&C for a number of years. I highly recommend Pete and his team and will continue to come back to T&C for service to my cars."
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