If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Brach's is an excellent auto shop. They do excellent work and get you out as soon as possible. They are friendly, honest and discuss the reasons for the work they recommend. There is no pressure to do anything. You make your decision based on good information and move forward. My daughter uses them and she was very pleased with the way she was treated and with the work they did on her car."
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"I would tell them they can trust your car to them."
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"You always take care of my needs in a timely, efficient manner at a fair price."
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"Great experience"
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"Always courteous from walking in the door to driver who picks me up to retrieve my car. Excellent repair work."
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"They do excellent work at a very fair price. In this instance, Jason worked extensively with the warranty insurance company to get the most reimbursement possible, which turned a fairly large, expensive repair into a very affordable one. Thanks as always, Jason!"
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"Always treated nice and personalized experience. The work done is great!"
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"I had a really business schedule and a bit of a car crisis. Gary fit me in quickly and even provided me with a free loaner so I could meet all my appointments. Outstanding service is the norm with Airport Automotive."
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"Most Excellent service"
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"good work thanks"
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"Good service, reasonable prices and friendly people."
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"It was a great experience. Will use them now to to all my auto mechanic jobs. Everyone was great!"
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"Quick turnaround, thanks for getting me in Hector! Keep up the good work."
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"Great service."
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"As always, Roy Fosters staff and mechanics were awesome. Everything from the scheduling to fit my needs to the actual maintenance was completed in a timely fashion. I trust my vehicle with Roy Fosters, They are dependable, reliable and courteous in a time where those traits are getting very rare. Thanks Guys"
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"Eric said the business provided good service. He is a repeat customer."
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"Sergio said he has never had a problem with this business and they provide great service."
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"Great honest people. And professional service and repairs."
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"If there is anything wrong or service needed on your vehicle, All-Star will find it and -- with your informed permission -- fix it with quality parts and workmanship."
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"The customer service is excellent. They make it a point to call you and let you know what is going on as well as email which is impressive."
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"First of all, Ryan is an outstanding customer service rep. The service techs were willing to take a few minutes and give me their quick diagnosis of my engine noise issue which put me at ease."
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"The service was beyond compare I'm extremely pleased. I highly recommend Browns Automotive to everyone without a dought,why go anywhere else."
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"Excellent in every way. Staff is courteous, friendly, professional, even with last-minute requests (like overdue NYS inspections. I won't take my car anywhere else in Cortland. Highly recommended."
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"Older, clean shop on 4th Street NW. The mechanics seem to know their stuff. There are older cars outside (belonging to mechanics?) that look almost new because they are so well maintained. I tend to drive older cars, that I like to maintain well, so I will keep going back. For some of us, most I suppose, cars are one of the top, major expenses we have. I wish I could tell you that this shop is cheaper than others, but I cannot. I think you will get a fair deal. If you drive an older car, this is a decent place to go. Since I do not have a new car, I can't say about that."
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"The place to go"
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""This is the best shop to have your car(s) serviced at."
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"Yes, I have always found them to be honest and thorough. We have been using Brian's Automotive for years with our entire family."
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Review by:
Linda Z.( Mercedes-Benz E-Class)
"Honest, reliable high quality work, very very helpful."
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"Customer service and convenience"
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"I have had my car serviced at Brian's Automotive for 6 plus years and I always feel very satisfied with the service provided, even when they aren't able to do the repair themselves. After diagnosing my last mechanical issue Brian's Auto suggested I take my car to the dealer, which I did. They only charge for the work that's needed and suggest future preventative maintenance/repairs (there was no charge for this recent service). Bottom line it's hard to find a mechanic you can trust...I have definitely found a trustworthy mechanic in Brian's Automotive and his team."
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"Excellent work; good communication; friendly service; can pick you up, if needed"
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"Friendly, honest and professional customer service, excellent quality auto repairs every time."
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