If someone asked you about your shop's quality of work and customer service, what would you tell them?
"No complaints. Appreciate you making it easy."
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"I wouldn't go anywhere else."
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"Great service. Didnt have to wait too long. Will come back again."
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"They did what they said they were going to do and gave me plenty of preparation time for what is to come with my 2008 CRV."
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"Friendly and efficient"
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"Wonderful service! Locally owned."
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"Did the work in a timely manner at the estimated cost.."
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"These guys are great, especially Robert. Quotes are fair and there are never add-ons. When he says it will be ready on that day, it's ready. The prices are fair and I get a loaner, even for an oil change. I am very happy with these guys. It's the only place my SL550 will ever see."
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"Takes her job serious and was very professional"
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"Great service"
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"Appreciate the consideration for a transmission that was leaking after an expensive repair at Schertz Auto. Was out of 12-month warranty but within Schertz Auto "advertised" 24-month warranty. The job was contracted out and only had 12-month warranty. Schertz Auto covered the seal replacement which I appreciated very much. My only critique is that when i brought in because it was leaking I was told it only had 12- month warranty because the job was "contracted out". As a customer who brought their car to Schertz Auto I DONT CARE if you contracted out. I brought it to you, and it is you who will deal with my dissatisfaction. I would prefer that if you are unable to do the work in-house that you advise me of that so that I can have sayso in who ultimately does the work. Either that or cover the work as if you did it, warranty it as such, and YOU deal with any inadequate work done by the contractor."
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"I've only ever come here for my state inspection and am always pleased with the service quality and speed. Every person that works here is so nice and helpful!"
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"Viking always does a great job! I will definitely use them for future auto maintenance."
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"Team was able to get several vehicles scheduled and services within the the times they quoted. They also came in under what they originally quoted for repairs n one.of our vehicles."
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"My wife brought her car in and said everything went well"
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"Very professional and honest service."
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"I had an appointment for an inspection for annual license renewal. Unfortunately it was delayed for almost an hour because of computer problems connecting to Raleigh but this was explained very adequately."
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"Good work honest estimates"
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"Nancy said the business was good and she likes the service they provide but they are too expensive."
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"Always great service!"
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"Miguel did an excellent job of communicating and keeping me informed."
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"I came there for service because my son said he was very pleased with the work on his car. I was NOT disappointed. Very courteous, kept me informed throughout the process."
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"Talk to Craig, he will explain in a very honest way. You will not be dissatisfied."
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Review by:
Tracy T.( JEEP TRUCK WRANGLER)
"They were very friendly and communicated well."
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"Phenomenal service! The highly detailed inspection and resulting vehicle assessment saved me from investing thousands of dollars in a vehicle that several underlying mechanical problems. Impressive level of detail and even better was how they explained and presented the problems clearly."
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"Mike was timely and did a great job explaining what maintenance should be done now vs later. The emailed report with photos was superb."
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"I recommend Greitens Auto Service anytime someone is looking for a good mechanic. Or even if they aren't!!"
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"We have always been pleased with the service we have received at Autoworks. Shawn and his crew are trustworthy and capable. Thanks, Shawn"
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Review by:
Gordon O.( Subaru Outback)
"10 years of great service!"
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"Excellant work! They take the initiative to tell you what additional service is required , and/or recommended, which was sorely lacking at the Kia factory authorized dealer , I previously used for service. Their competence , in my opinion, exceeds that of said dealer. The shop is clean , and organized. I cannot find a fault with these guys . You can have service done here with confidence.
( I was not paid for this endorcement , lol )"
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"Great work. Great communication. Highest integrity. Best place to take your vehicles."
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"We keep coming back as the price is good and the service is always as promised"
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Review by:
Donald Mark A.( Chevrolet Cavalier)
"good and honest shop!"
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Review by:
Bhupinder M.( Toyota Sienna)
"Great service. Reasonable prices. Good guarantees and warranties on hardware and workmanship. No surprise costs etc."
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"I love how I tell Autoworks what things are happening with my truck and they take the time to figure out what is going on AND fix it. Awesome service and awesome staff. I know i can always count on them."
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"As always, the service is excellent and fast. I would highly recommend this place."
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"That it's excellent and I'm so glad my friend recommended this shop. I especially loved how Candace called me by name when she greeted me upon my arrival. It was almost as though she was waiting for me. She's also an excellent listener, very knowledgeable and profeasional. Before I left, she explained everything and even talked about putting a better grade of oil in my car when I return.
Last week I took my car to the dealer and was told I needed work done that I did not need done. Brian looked it over and said it was in great shape. Excellent customer service which is so lacking these days. Absolutely the best experience I've ever had at an automotive shop."
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Review by:
Melissa L.( Toyota Camry)
"Customer Service is great - office is clean, modern, - they've kept my cars running smoothly for over 25 years. always on time - always fair - always honest. worry-free service."
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