If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Quality of work was fine however didn't know a supervised trainee would be working on my car. I did however know the trainee and he was a former student of mine Tyler Miller so that was a good surprise. I think it would be prudent if you let the customer know that a supervised trainee was going to work on their car. Anyway just saying might be good to let the owner know. Prius cars aren't user friendly."
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"They have kept my 2007 Kia well maintained. I have never had a breakdown and I know the car is always safe! Excellent service."
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"The Technicians are outstanding. Jason and his teem are courteous and make you feel comfortable, and keep you up to date."
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"Professional and thorough"
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"All staff are exceptionally friendly. I definitely feel cared for."
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"Thank you, as always, for takeing good care of my car. 👍"
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"Exceptional Service always."
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"Only place I ever bring my cars. Greatvservice and staff."
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"The customer service was great. A nice man even have my son a toy car. We will be back."
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"Very good"
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"Paul said the service is excellent at this business. They were really helpful and worked with him. He recommends this business for service."
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"Customer service was excellent. My vehicle runs great...thanks for giving me my part back so that I can get a refund. Integrity goes a long way, thank you!!!"
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"They were able to schedule, take-in, diagnose, repair, and return my car all within 24 hours. Fantastic!"
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"Great people. Fair prices."
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"Arrived early/on time, received excellent customer service, drank coffee, read newspaper, watched tv, used wifi, used facilities, they were clean and well stocked, enjoyed a soft drink, and had the battery replaced and electrical systems tested, all checked well, no deficiencies, no charge, thank you Jesus!"
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"All Star is great. The staff is friendly, knowledgeable, and thorough PLUS they always seem tofit me in to their busy schedule."
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Review by:
Jordan( Jeep Grand Cherokee)
"Awesome. Highly recommend them. Trustworthy."
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"Advanced Auto Center has a Great Customer Service and they are a very reliable Company to do business with."
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"Excellent. Have referred several people to Brian"
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Review by:
Miranda C.( Toyota Camry)
"The customer service was excellent. They kept me posted on the status of my car and how long I would be waiting. They did a good job of explaining what maintenance needed to be performed on my car."
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"You all were great Thank You"
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Review by:
Jim B.( Freightliner X-Line Motorhome)
"Great shop. Great service"
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"Mike Brady was friendly, honest and professional.... The work done seems excellent..."
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"Excellent shop with an owner who is smart and customer service directed. Tech savvy and wrench ready! Thanks for the great job!!"
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"Fantastic, speedy service!"
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"Phenomenal people doing great work!"
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Review by:
Mike K.( Chevrolet Tahoe)
"They are very thorough and very fast and do a great job!"
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Review by:
Wayne P. B.( Mercedes-Benz SL-Class)
"Sam & Scott are honest, over a decade of Mercedes service center experience, friendly, and they are considerably less expensive than any Mercedes dealer."
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"Nice staff and a quality operation. I will recommend to family and friends."
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"Excellent customer service and great mechanics."
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Review by:
Miranda C.( Toyota Camry)
"The customer service was excellent. They kept me posted on the status of my car and how long I would be waiting. They did a good job of explaining what maintenance needed to be performed on my car."
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"I would say that they need to go to Cerrones because you guys are awesome wouldn't recommend any other shop for European cars"
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"Great service and great work. As per usual."
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Review by:
Michelle L K.( Toyota RAV4)
"I recommend you based on my experience and they all know how finicky I am so if I recommend you, you're honest, good, fair, and fast"
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"I called Shaun Martin, owner of AutoWorks in Payson, UT and said I would be in Payson on Friday on personal business (I live in Overton, NV) and could he put that "super stuff" in my engine that he did a few years back that keeps it running so well! I also asked if he had "super stuff" for transmissions, since it was transmission care time and was delighted when he said yes. I dropped my car off Friday and said I would pick it up on Monday morning - Shaun even picked me up himself when the car was done!
Now that's "customer service"!"
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