If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Thank you so much for your help. Being from out of town ( Napanee), you really went above and beyond to do everything you could . Personal, friendly and professional all the way."
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Review by:
Josephine G.( Jaguar XK8)
"Very friendly staff. The office itself is very organized and the waiting area is fantastic. Done a good job with inspection."
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"Use them for a pre buyers inspectiona and was very satisfied with the results. Ended up not buying the car because there were several flaws that they caught and documented with pictures. I was most impressed with the level of documentation and that they had it all online by the time the car was picked up."
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"Crystal said this business explained to him what things are. She said they are all trustworthy, and they do really good work."
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"Very friendly, honest, fair price, and good service!"
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"POLITE, KNOWLEDGEABLE AND GOOD TO DEAL WITH. HIGHLY RECOMMENDED."
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"This is my second review for this shop. I wanted to write another because i feel like more people should be aware of how good of a shop this is. Jesse is the owner, i met him when i had my ford ranger and he did my brakes. Awesome guy. I then took my 02 subaru wrx to his shop and i needed a full build done on the car. New rotors, new vacuum lines, wheels, tires, headers, ac recharge, intercooler. Full tune EVERYTHING. The car had been sitting for 3 years, with the oil and fluids still in it. I gave jesse a price ceiling and he did everything and more. He always stayed in contact with me over a couple week period. I told him i didnt have a time limit. He asked me before he did ANYTHING. He did multiple alignments because he adjusted my ride height and i was super picky about it. I cant say enough good things about his shop and crew of mechanics. One thing i want to say is that people get mad because they dont take care of their vehicle and something breaks and they take it into a shop and the mechanics tell you whats wrong and give you the price. Most people dont want to spend money so they get pissed. This shop is always going to tell you whats wrong and also what might be going wrong in the near future. They care about their customers and they will be straight forward and honest. Ive built a type of friendship with these guys and im happy i found this particular shop. I brang a project car to them and they went above and beyond. If you dont want a broken car then maintain it and take it too them. They are not ""shady"" and i always felt i was being told the absolute truth and thats the most important part to me. They give you a print out of prices and what cost what so you know exactly what you were charged for. Thanks jesse and the crew for taking care of the many cars that i trusted you guys with!"
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"Shawn and the guys do a great job"
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"Professional with quick estimates"
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"Once again, you took good care of us. Spot on diagnosis and quick and reliable service. Thanks for all your help, Brian!"
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"Whenever we need service you folks are the best in price, timeliness, and quality of work. I always know my car is fixed each time I drive away. Tom Leahy"
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"Great service!"
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"They were very accommodating, friendly, and professional. I dropped in on them on a Saturday morning, without an appointment or phone call, very concerned about a strange noise coming from the engine. They took the time to listen to me, and my vehicle, and advised me appropriately. Repair costs were accurately and fairly discussed, prior to the service. This was my first experience with Snellville Auto Center, and we plan to return for future maintenance."
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"Excellent work and communication throughout the process. The staff is amazing."
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"Very solid repair facility. Competitive prices, very good turn around time getting your vehicle in and out. Personnel is good at diagnosing and explaining mechanical needs. I have brought multiple vehicles to them, and have used them for years. I have recommended Auto 59 to others, and will continue to recommend them,"
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"High quality work, excellent feedback and follow up."
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"Always amazing"
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"Very friendly and great at working with you. Sean was very helpful in guiding me with the necessary repairs. They are very honest and reliable. I highly recommend them."
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"Courteous, knowledgeable,flexible demonstrating an excellent customer experience"
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"Very impressed with the honest evaluation of the problem and the reasonable price on the repair."
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"This was my first time going to Marx Auto Center. They are friendly and knowledgeable. I had a small list of items that needed to be fixed. I was called and advised that one item did not need to be done. I appreciated this as some places would have just gone ahead and done the work anyway thus costing me more money. I'll definitely be using Marx Auto Center again when the need arises."
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"Very helpful, explained all service required."
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"Good communication on status of repairs."
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"I waited almost 2 hours for a simple oil change."
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"Good work. They fixed the car and the cost was comparable to other online inquiries."
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"I appreciate the excellent customer service you always provide to my family."
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Review by:
Karen O.( Subaru Impreza)
"Consistent reliable accurate and customer focused."
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Review by:
Shirley C.( Dodge Grand Caravan)
"Perfect in every way. Honest and trust worthy. Highly recommend."
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"An excellent place to get your car serviced. They care about their customers. I plan to continue to use their services."
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"Eric Krebs is amazing. They always provide me with fast, courteous, expert service. I cannot recommend them highly enough. I wouldn't dare take my car anywhere else."
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Review by:
Nancy W.( Oldsmobile Intrigue)
"I feel Josh and Juan have excellent people skills with customers, thus I know I will get an honest opinion on the work to be done. I have always had excellent work on my car!"
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"They provide good service and are very friendly. They let you know up front how much it going to cost you."
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"Excellent service, communication, and atmosphere. I felt they were far more qualified than most and I preferred to deal with them over the dealership from where I just recently purchased my new Ford. I was confident in their work and will certainly return with my other vehicles as they need service."
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Review by:
Dan K.( Chevrolet Captiva Sport)
"Quality of work excellent
Customer Service excellent
Make use of the specials"
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Review by:
Jennifer L H.( Ford Mustang)
"As a single female, I sometimes feel that I am "at the mercy" of any repair shop that I go to. Not so with Escondido Auto Pros. They were respectful,and they took the time to fully explain what was going on with my car, and what needed to be done. They were quick, efficient, and knowledgeable. They even took the Ims to make sure that I was comfortable and cool while I waited for the repairs to be finished. At no time during my wait , did I hear any sort of foul or inappropriate language coming from the service area. (Anyone who has ever been to an automotive repair shop knows what I am talking about). I would like to let them know that I appreciate that."
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"I would recommend your shop to anyone who's in need of an honest repair shop!"
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Review by:
Christopher T.( Cadillac DeVille)
"IAC has repaired our Corvette, VW, Toyota, Cadillac, and our friend's cars. They are honest, reliable, and friendly as hound dogs."
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