If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"We have an older SL and it need the eye of a trained professional each year besides just a fluid change. This car has been serviced at Concours for over 15 years and purrs along."
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"Excellent personal sevice"
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"excellent job, friendly service"
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"As always, I am very pleased with the high level customer service that each of you deliver to make the process so easy and customer focused. I have always had a good experience with all service needs which has kept my car in tip top shape with all of your skill and advice. My Kudo's to Jonathan who does an excellent job identifying the issues involved and creates a good plan to keep the auto in good order, as well as provide a detailed overview of current issues and potential issues in the future, developing a plan to keep things in order. Also, I must comment on the skill and high level service that Sean provides each time I have had things that needed attention, this young man is a wiz in getting things done for me, such as my air conditioning this past summer during the high heat we experienced. He made it happen then as well as my most recent repair last week. You have superb staff who are focused on serving the customer with researching some of the options available to the customer. I thank you for all the help you have been to me while keeping me safe on the road with your detailed review and expert care of my automobile, you are my friends who keep me informed and safe. Thanks very much, you guys are stars! Michael Taylor"
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"Great experience, even better people to work with!"
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"Great! Will return for the next service."
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"as always, good work"
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"I was able to call and make an appointment the same day, when I arrived they immediately took my car, and I was out of there in less than 35 minutes. Great job!"
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"Fantastic customer service!"
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"These people are awesome especially Sandra great customer service. I would highly recommend them for all your automotive needs"
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Review by:
Carol M.( Chrysler Pacifica)
"That I am completely satisfied with their work. I have never had problems with any work they have performed on my vehicle and its seems like they are "right on" with their diagnostics."
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"Great service and attitude right from the first call to you!!"
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