If someone asked you about your shop's quality of work and customer service, what would you tell them?
"As always| fast , efficient and reliable. Thanks"
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"Excellent work as usual."
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"Great experience, very detail on every little aspect of your car."
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"Very good work and great customer service."
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"Faust employs a great staff from the front desk, to the technicians in the bays, to the management staff. Our old, higher mileage car need several items repaired due to normal wear and tear. We were able to work with them to assess if the cost of the labor was worth the effort, or if we were only kicking the can down the road for more than it is worth. In the end, they were able to get the job done and everything is running great."
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"Work was as always done on time and perfectly."
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"My appointment was to get a smog certification for my truck. It was completed in 40 minutes which was 10 minutes longer than estimated. BUT, there's a good reason why it took a bit longer. They had to make accommodations in order for my truck to pass. And they did! Without charging me more money! The gentleman at the front desk made me aware of everything that was taking place. This was my first time at CCC. My experience was excellent! I would recommend this place to anyone."
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"TJ was helpful in explaining what is needed. They are always honest and helpful!"
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"As always, Westlake Independent did a great job of explaining the service and the costs. After their thorough analysis of our vehicle and all its fluids and maintenance requirements, they gave us recommendations on any additional services our car might need (as well as everything that was already in good shape, with no work required). They always keep you well informed and give your car what it needs to run right and have a long life."
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"Very happy with my service!!"
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"Great service and great people. They don't pressure you into extra things but what they show is what is wrong. Very young fair prices and great support thru out the repair."
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"Great service - Brad was wonderful. He told when what I needed, was available to talk to me when I called, and had everything done in time. The car is running much better so thanks to all."
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Review by:
Greg H.(OYOTA HIGHLANDER)
"Go for it. A very reliable & friendly local repair shop"
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Review by:
Janine A.( Toyota Highlander)
"Stan's is great. They stand behind their work and go that extra mile to make sure I understand everything they are recommending and whether I can wait to make a repair or need to do it now for safety or to prevent additional damage. I feel safe driving a car maintained by Stan's."
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"The customer service and quality that I receive at Stewart's cannot be beat. They are very honest and reliable in everything they do. I always recommend them to anyone that I am talking with that need car repairs or service. I have used them several times over the years and am always very satisfied. Good people."
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"Excellence was enjoyed in all aspects. Hot coffee, joyful conversation, sage and wise advice, professional and skillful craftsmanship, and Christ exalting relationship building were but a few of the particulars that are evident characteristics of this shop. We are newcomers to the Rochester area. It was so very good of God to have led us to both the Mayo Clinic so my wife's incurable disease issues could be compassionately taken care of and to Babcock's so our vehicle could be expertly prepared to venture into its first Minnesota winter."
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"I just started doing business here. I got an oil change and suspension check on one of my cars last week. Today I had them diagnose my newly-acquired 2003 Windstar's rough running, make repairs based on the diagnosis, and do some recommended and preventive maintenance. I just got the repaired car back today so I'm going to have to drive it a bit to really observe the result. However, I let Advanced Auto do the recommended work because I trust that they're competent and honest, and because they're a friendly, easy-to-work-with, crew."
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"Excellent service, comfortable waiting area, reasonable price."
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"I had a great experience! I needed a State Inspection. A very pleasant lady checked my car in, drove me to my work place, and promised my car back within two hours. I was called about what needed to be done and some recommendations for up-grading my 2002 Camry. The inspection was very thorough. The work was done and I drove away as a happy customer!"
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"very efficient and thorough"
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Review by:
Marianne R.( Chrysler PT Cruiser)
"Adam was wonderful to work with! I called for an appointment and he got me in right away the next day! He met all my expectations and then some! Excellent customer service and mechanical service! I was extremely satisfied and will recommend Adam & Pro Service to all my family & friends!"
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"Patrick, Ami & Jeremy make every effort to be clear about what your car needs and estimate how much it will cost you for the repair or the servicing. They know what they are doing and do a great job. You may find cheaper work but you won't find better work. We trust them implicitly with both our vehicles and encourage friends and relatives to get their vehicle serviced here - it will probably save them hassles down the line."
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"I've been going to them over thirty years and have always been satisfied."
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"Good service all around."
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"Everyone is soo nice and please go there for car repairs !"
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Review by:
Carolyn H.( Jeep Grand Cherokee)
"Here's the deal... these guys didn't know me, didn't owe me anything and yet treated me like I was not just a long- standing customer, but the best customer they ever had. Run, walk, limp, drive, or tow yourself to Russ' Wrench. Your vehicle will be repaired properly and you'll actually feel good about the entire experience!"
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"I always refer people to AWS. I trust them completely to be honest with me. I had a very bad experience several years ago with the dealership where I purchased my car. I wanted a second opinion and a friend referred me to Larry's shop. His crew found that the list of "much needed" repairs I got from the dealership, was in fact not true. I wouldn't trust my vehicle to anyone else."
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"Very thorough evaluation of my vehicle, and the mechanics do great work."
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Review by:
Mary-kate S.( Dodge Dakota)
"That you are serious about your work, making extra effort to be helpful."
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"Highly qualified and reliable service from scheduled appointments to last minute emergency repairs."
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"They are the best mechanics in the city! I wouldn't trust my car with anyone else. I've been with Don Brown's for over 20 years."
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"Thanks for finding the best price for my new catalytic converter! Made the entire cost more manageable."
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