If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"These guys are great: honest and dependable. They always do a good job taking care of my car. I have been bringing my BMWs here for 10 yrs and wouldn't consider going anywhere else."
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"Everyone was nice and knowledgeable. Knowing that my car has 260K and needs extensive repair they didn't push to do unnecessary work . Just repaired the major leak to buy me more time to get another car."
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"Very professional and reassuring work"
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"This was our second time here, and again was very satisfied with the service we received. As retired people on a fixed income, everything we spend is difficult, so we need to know we aren't being taken advantage of, so thank you for your help."
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"I usually don't complete surveys or give referrals| however, this is one time I must do so. This is the second auto I've had The V-Shop repair. This time, I had a special request of Roger. I live in south Florida and my 14 year old daughter in Tampa was diagnosed with bone cancer last week and began chemo immediately. After days of being in the hospital room, I had to drive back to south Florida to clean up and rest a day or so. My Scion XB broke down after returning home. I really had to get back to Tampa quick. I took the car to Roger and didn't make a big deal about it, but told him what was going on and asked that if there was anyway, to please try to make the repair as soon as possible so I could go back to Tampa. Even though there were other cars there before me, four hours later Roger called and advised the car was ready to be picked up. I have to say, Roger (the owner) is a good, kind, and honorable man. There's not many I can say that about these days. They are one of the most knowledgeable in the service they provide (far better than a dealership in my opinion), very fair in pricing, and most of all - I can trust them to not increase costs to maximize profits. They are upfront and honest every step of the way, keeps you informed by phone, throughout the service they provide. Of course they also have to pay bills and make a living, but they hide nothing. Dealing with The V-Shop reminds me of the way business use to be conducted - where a handshake was a man's honor, commitment, and is carried out. Thank you The V-Shop for getting me back to my grand daughters side during a most difficult time."
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"Good service"
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"Excellent friendly service!"
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"Nice work ... gentleman and scholars for sure. Merry Christmas"
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"Good value for the work done."
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"Ben and his crew are phenomenal. They are professional fair and their work is great. I couldn't imagine taking my car anywhere else."
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"Stellar service. They caught mistakes my previous mechanic made, whom I'll never go back to. They also came across important issues needing to be fixed which my previous mechanic also either failed to notice or just got lazy. From now on, MIA/MIJ is the only shop I will be taking my car to. Their demeanor on the phone, clarity, and ease of appt booking is commendable as well. Fabulous experience."
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"Great place. Trustworthy. Promotions and coupons."
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Review by:
Michelle S.( Toyota RAV4)
"Contacted me after their review of my car before doing any work. I appreciated that, plus they fit me in to their busy schedule and completed the work on time."
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"Friendly, professional and above all trustworthy. This is most helpful for a single woman who knows squat about engines. I trust them implicitly with my vehicles safety and upkeep."
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"Great courteous service that you can trust at very reasonable prices!"
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