Auto Repair Shop Reviews from 12/31/2016

"Been driving BMWs for 25+ years and hesitant to purchase any other make after finding a local shop that we trust to service our auto needs. We have experienced everything from oil changes to major repairs (we own 3), which we have experienced a range at Eastside Bavarian (EB). Post manufacturer's warranty and dealership service, all of our cars move to EB for the duration. The owner, service advisors and staff are knowledgeable, honest, go above and beyond and truly care about getting the most use of your vehicle while believing in their lifetime performance. German/luxury cars in general are not cheap to maintain/fix but as an owner you know that going in. But, EB offers competitive pricing and always lower than dealership costs, while still providing the same, excellent and many times, better service. We appreciate that they advise issues that the customer can decide whether to fix now to avoid more costly repairs in the future, but yet respects the customer's choice to postpone action without pressure. We have referred many satisfied friends and family who come from near and far. We will continue to purchase BMWs as long as Eastside Bavarian is around to keep them running!"

"Friendly and dependable"

"Fast, professional, with better than expected results. Diagnosed my Mini Cooper CVT Transmission and repaired it thousands of dollars less than the dealers estimate. They also fix my front suspension correctly and now the car shifts smooth as silk and handles like new again. Pro Automotive will do the correct work, keep you promptly informed, and being a retired mechanic myself I find there rates very reasonable for their quality of work."

"Brought car in for pulley making noise. Found problem along with a few other potential problems. Took care of everything next day. Called with updates and other findings."

"The service was fast and reasonably priced ! Found my new shop !"

"My visit was very enjoyable. I did not have a long wait, and everything serviced on my vehicle was explained thoroughly and clesrly."

"Quick, professional, courteous, trouble-free service."

"This was the first time I have had service completed with them and they did a great job. Fast, friendly, and gave me a call every time with updates before they completed any work. /n/nI would certainly recommend them to anyone!"

"Once again, we received excellent customer service. They are always honest, friendly and efficient. Gary and Matt had our car evaluated and completed in the same day and it was a lot of work that was needed to be done. We have used Airport Automotive for all of our vehicles. They are the best shop in town. We will continue to recommend them to our friends and family."

"Jim and Kelly are great. everything was done quick and correct"

"Except service thanks"

"Thanks to my daughter, I have had the pleasure of having my car serviced by Dave, John, and the crew for several years. They are expert at keeping my little ""Blueberry"" up, running, and happy. The customer service is exceptional. I know that I can trust them to do the work required, handle every aspect professionally, and charge a fair price. They also make me feel as though I am an important part of the Los Gatos Automotive family. This visit was a drop-in for a smog check, headlight replacement, and the door to my gas tank wouldn't close. As I had not made an appointment and it was the Friday before a long holiday weekend, I knew I would have to come back the following week. They immediately handled everything, checked the fluids, and I was out in less than 30 minutes. What an amazing group of workmen. Thank you."

"The people here are friendly and knowledgeable. I came in for an oil change and tire rotation. They found a couple of issues that needed to be addressed in the next 5000 miles. They really took the time to explain the work that needed to be done and why. Their prices are fair and the waiting area is inviting - CLEAN and WARM - two things that are sorely lacking in most of the shops around town. I highly recommend them."

"Very friendly, helpful."

"Excellent and fast service as always!"

"Thanks"

"Great service as always"

"Excellent quality of work and excellent customer service."

"I just retired and finally moved to Florida... finding good automotive service~ as I take good care of my cars...caused me to feel very overwhelmed...I had found East coast on the internet~ after a exhaustive review... and...saw the many good reviews it had received...It was still~ for me...going to be hit or miss...and...I called to make an appointment....I was surprised~ despite what seemed to be a very busy day at the shop...Tom to be attentive and a good listener....He kept me informed of the process and continued to give me the necessary assurances that he was on top of my needs and requests....and...gave me honest and thoughtful feedback....Never once did I feel he was taking advantage of my novice car skills....He was fair in his quote and took the needed time to care for my cars..Trust and honesty is a high standard to ask in great automotive services...East coast and Tom....met these qualities in every way!"

"Great service. We're very forward with everything and had good options for me"