If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Very helpful."
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"All of my conversations with the service desk were friendly and professional. I felt like they had my best interest in mind and their goal was to make sure the car was fixed promptly and correctly. Thank you for a fantastic experience!"
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"Great people, reasonable prices - quality work!"
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"I feel very comfortable leaving my vehicle in the hands of Heritage Auto. They are the pros I depend on. Hugo Zimmermann"
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"I have always had a positive experience at Heritage. Everyone there is so friendly and bend over backwards to help in any way they can. I am paralyzed and in a wheelchair 24/7 and to have a lot of help like getting my vehicle to and from the shop plus my van is so important for me to be independent and able to go wherever I need to. My van is getting older and will need repair and I have all the confidence in Heritage to fix my van. I love the Christian atmosphere there and all that they do! Ed Walker"
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"Coustmer service was excellent thank you"
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"Your service is awesome as always !!! Thank you for taking great care of me."
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"At service, they go above and beyond. I highly recommend them."
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"Fast and friendly service; Very reasonable labor charge for installing parts I brought with me. Other shops nearby would not install parts they did not sell, and it was great to find folks with tools and expertise I did not have who were able to fit me in quickly. Well done."
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"Trust these people to do a professional job."
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"These guys are fantastic. Not only do they do a great job, but they do not try do upsell you on things that you do not need and take their time to do it right. They will work on any make and model including my classic 1977 MINI Cooper. After using a few shops in the area over the years, this is the only place that I trust to work on all my vehicles. If you are in the Loganville area and need are looking for a shop to bring your car to, this is the place."
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"I've been to this shop twice and will continue to go as long as I am in Cincinnati. Since I moved to this area 6 years ago I have had the toughest time finding a good, quality mechanic. I was spoiled with my small town mechanic whom I knew I could trust. My former mechanic was not only a superb mechanic but he was a good friend of my family and probably most of his customers. I drove the hour back to his shop until he unfortunately was diagnosed with cancer and could no longer work. /nThe first time I was surprised by how quickly and Hassle-free it was to get an appointment. When they called me with the damage report they were honest with the fact that my car at the time was not worth trying to fix; something I somewhat already knew. After the conversation I called my mother in tears because I knew I had found one of the best shops in the area and I finally felt safe and relieved; not the fact that I would have to buy another car./nAfter I purchased my new car, I made sure to take it there to get an oil change. I was treated with the same respect and kindness I was the first time. I know that I can trust my cars in the hands of this shop without ever being taken advantage of. Oh, and my former mechanic's name was also Jim, which I found ironic."
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"After my oil change, I noticed I was leaking oil all the way up my driveway and in garage. Took it back next day and replaced the oil and they cleaned engine. No explanation why it was leaking."
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Review by:
Steve B.( Mercedes-Benz C-Class)
"Jason and his team, Kasper, are excellent, honest, and very hard working. I have relied on them for several years to service my 2005 MB 230K now at about 55,000 miles. I highly recommend them, and they offer complimentary Uber shuttle service, too, nice. Thank you Jason and team."
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"Great work, my company also brings vehicles for service."
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"Had an unusual electrical problem with my Lexus which the dealer could not identify. The dealer's answer was it could be this or that but $2700 should fix all our problems. Read some good reviews about Platt's service and was rewarded for my effort. Ed nailed the problem within ten minutes. Very satisfied and would highly recommend Platt's."
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"They do good work; are honest and transparent about future issues; have a knowledgeable friendly staff."
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"I have had light to extensive repairs on my vehicle over the past 4 years at this shop the work was completed on time as accurately every time. Customer service reps are excellent, very trustworthy, honest, and straightforward about required vs recommended repairs."
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"Excellent customer service and thorough trouble shooting. Amazing inspection report with photos and explanations."
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"Great team, super fast service- I will definitely be back!"
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Review by:
Jeannine T.( Dodge Ram 1500)
"We have taken both vehicles to Stewart multiple times. We find them fast and reliable. They always keep you informed on the progress and if any charges change they tell you before hand. i would highly recommend them to anyone who needs any repairs or parts. They are great people."
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"Very nice, professional staff. Explained things very well."
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"I make an appointment and the repair is done well. The "On-board Computer Analysis was very helpful in pointing out the needed repairs which were done on this visit plus the recommended services in the future. This way I can plan future visits and keep the vehicle running well. Thank you. Jerry B"
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"Always does a great job with great client service. Integrity and Honesty are important to them."
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Review by:
March W.( Chrysler PT Cruiser)
"All-Star's crew provides exceptional service with unfailing courtesy. I trust them with all of my automaotive care needs, and would without reservation recommend them to anyone seeking service for their vehicle."
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"Excellent service."
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"Great service and honest employees! The rental car option is a nice bonus. I liked that they actually took the time to thoroughly look over my car."
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"Great work and the cost for repairs is less than half than the dealership. The staff is very knowledgeable and very personable."
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