If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Always good service."
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"Love the customer service here! Polite and professional and timely. They were able to find a less expensive used component knowing that cost was an issue as I had been out of work. Thank you!!!! Great to feel secure while driving again!"
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"Great customer service and excellent repairs with clear information"
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"The staff here are always superior in customer relationships. Jonathan is so accommodating and does a wonderful job, assuring things are done timely and the highest level of support and assistance. A big thank you to Sean (not sure if I spelled his name correctly) the Mechanic as well, he works very hard, always very cordial and always makes a point of doing a wonderful job. We are very lucky to have such a fine group of professionals close by. Thank you guys, your work is much appreciated."
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"Honest, reliable service! Wouldn't take our vehicles anywhere else."
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"Awesome"
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"Saved me a ton on a part the manufacturer wanted to charge much more for. Be sure to check them out if you need anything done on your vehicle. Great customer service all around. I highly recommend them."
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"Their customer service is fantastic! I never have issues with my vehicle when it is finished and MRI has always been able to find appointment times on short notice that work for me."
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"Great service and very nice people. Any issue that was found with the vehicle was thoroughly explained, and I was taken to the garage to see."
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"Robert said he has used the business for 20 years because they are good. They were able to repair his vehicle and they saved him a lot of time and money."
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"Roxie said they are good people and they do a good job. They are very efficient."
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"New ball joints installed, and it feels like a new car!"
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"Due to a doctors appointment, I was over an hour late to my scheduled service. Lee was in the office, took care of me and I was done in 1 just over 1 hour."
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"One of the very few businesses of any vocation where I truly feel that my best interest is being considered. No up selling or haggling."
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"great work, professional, friendly staff...trustworthy!"
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"Looking forward to having my BMW serviced there from now on"
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"I'd tell them the truth. We haven't had a bad experience here. Mark has always been helpful."
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Review by:
Tim A.( Chrysler Town & Country)
"Top Notch Shop, Great Group Of Guys. Highly Recommend Them!"
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"Though my first visit was a simple repair and the first trip to this shop, I visited because of their high ratings and I think they earn it. Good group of guys."
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"I'd tell them they would be foolish not to give you try, the quality of work and customer service is on the same level.....the best I've ever had!"
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Review by:
Richard G.( Toyota Corolla)
"Fantastic customer service. Very respectful. Will definitely return."
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Review by:
Jack G.( Toyota Highlander)
"Superb friendly staff always willing to go the extra mile for all of their customers"
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"We always get great car care. Highly recommend."
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Review by:
Tracey B.( Hyundai Elantra)
"That Stan's went way out of their way to take care of me. Numerous calls keeping me in the loop, taking my car to Discount Tire and picked it up for me. They helped me find the best deal on brand new tires. Worked with Discount Tire to help me get credit for my tires that didn't last. Excellent customer service,."
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"I would tell them that Craigs Car Care is absolutely devoted to quality of work and customer service. I would recommend them to see for themselves."
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Review by:
Wayne H.( Chevrolet TrailBlazer)
"Outstanding service and a pleasure to do with for the last 40+ years."
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Review by:
Jacquie S.( Honda Accord)
"A great place with honest mechanics. They never do work that isn't needed. Courteous and friendly.
Super work record......I never have had to do repeat repairs."
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"I am very pleased with the quality and efficiency of service. What pleases me most is I have trust in their work."
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"They do reliable work and are very dependable and honest. I recommend them!"
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"East Coast has always did a great job and met my expectations"
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Review by:
Mark M.( Chevrolet Suburban)
"Alays pleased by the quality of East Coast's work!"
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"PVG is best place to go in this area - by far."
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"Outstanding family owned business that offers fantastic service. Very impressive customer service oriented company. The work is done right at affordable prices and the personal touch of the entire staff is enjoyable. I have been bringing my cars here since they opened in 2002."
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"Service you can count on."
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"I went in today because my daughter tore the skid plate off my vehicle. I knew I needed a new skid plate. What I didn't know what whether or not there was any other damage. Finsanto could have told me anything and I would have no way of knowing if it was true or not, instead they inspected the undercarriage and let me know that no further damage was done. Thank you for your honesty Finsanto."
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Review by:
Pamela G.( Nissan Altima)
"I heard of Auburn Foreign and Domestic from people who were building and repairing cars. It was the place they trusted with their own cars. Also it rated highly on Angie's List. We are getting good value for the money, and it is a clean, pleasant place to wait (in comfort, with TV, computer, magazines, coffee and fresh cookies)."
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Review by:
Patricia C.( Jeep Liberty)
"Honest and reliable, best service and friendly staff."
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"Friendly and professional service with knowledgeable information to share in regards to current conditions. Extra efforts were made to ensure appropriate parts were installed for regular maintenance."
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"Fast smog check at good price. Also, setting up reservation online is convenient."
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