If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I have complete confidence in the team at Concours"
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"Service was great and affordable. Did their work quickly and effectively. However, I would have liked to have been called more when they said they would call me with price estimates and when the needed part was in. I always had to call them back."
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"I consider this place as the best to bring in your Audi vehicles."
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"Staff always goes out of their way to accommodate us. They have a shuttle service that is very helpful as well. Always feel like they do a thorough job whenever we have our cars in their shop."
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"Always on target, Back up thier work, Always Great."
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"Excellent work, on time as promised."
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"Love this facility. Have been a customer for almost 20 years. No complaints"
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"They always do a great job."
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"you care about your customers"
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"Great staff & mechanics! Thank you!"
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"Great service again as usual."
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"I requested to have my rear brakes replaced. Fully expecting a rather large bill only to have them turn around a tell me there was still a lot of Life let in my existing brakes. They could have totally taken advantage of situation but didn't. I have nothing but respect for these people."
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"Fully satisfied from reception to service"
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"I have always been happy with the quality of work and communication in regards to work that I leave them."
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"Ed Platt and his team consistently deliver top quality results and exceptional customer service. Their thoroughness and attention to detail, complemented by understandable explanations is outstanding. I've used Platt's for several years, and most recently to examine and then service a used car we bought for my son. For peace of mind, I wouldn't have brought it to anyone else, and I'm comfortable knowing that he's now driving a sound car following the examination and service."
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"Very honest to let you know the details of what is wrong with you're vehicle before doing anything unnecessary work."
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Review by:
Doug H.( Honda Ridgeline)
"Excellent, repeated great service."
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Review by:
Kim S.( Mazda MX-5 Miata)
"Dennis, Colleen, and all the service technicians are completely devoted to upholding the highest of standards in customer satisfaction. They always explain fully the job at hand in a very timely manner. I know my vehicle will be fixed right the first time."
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Review by:
David. S.( Chevrolet P30)
"The best in Loveland."
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Review by:
Emily B.( Toyota MR2 Spyder)
"It was clean, nice and comfortable! What an experience! I received a letter postcard in the mail and was referred my word of mouth. With affordable prices, I will definitely be back!"
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"I recommend Virginia all the time. On my last visit I was taking an Uber from the airport to pick up my car and the driver asked me about Virginia and I told him they are the best"
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"This is a (somewhat) hidden gem in Doylestown. You'll come for the warm, friendly & helpful welcome, but you'll stay (and come back again) for the extremely reasonably priced and expert, efficient service. If I sound too effusive, trust me, please, I am not normally this way . . . but Dan and his crew richly deserve the kudos.
Finding a mechanic you can TRUST can be an elusive process. I have now found mine!"
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Review by:
George R.( Chevrolet Suburban)
"Was very pleased they were able to,work me in as quickly as they did. Friendly, and communicated status well."
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"they will explain what needs to be done so you can understand the repairs and they only fix what you ask and will explain all other repairs need to maintain your car and fix them after they talked to you. most of the time you get the car back by the end of the day. i have been dealing with them for 40 years and they are the only ones that have worked on my cars."
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"very efficient and not pushy for repair work to be done immediately"
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Review by:
Gail C.( Volkswagen Jetta)
"They are very knowledgeable about VW vehicles. I feel they are very honest and I trust them to work on my vehicle. The service personnel are friendly and have a good attitude. They are willing to take the time to explain and answer all of my questions."
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"I'd tell them my first experience there was good. They were helpful in finding the right battery for my car. It wasn't expensive either. They were quick and very courteous. Thanks for the great experience."
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"Friendly people, great service, fair prices"
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"Superior in all aspects of auto service."
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"Love the work you did on my 2002 Tacoma .... runs better now than when it was brand new."
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"I am grateful to Stu Boyd and his staff for exceptional service. I had a huge problem with my SUV that was difficult to diagnose. Boyd Automotive took the time needed to figure out what was wrong with it and in the meantime they loaned me a car so my family was not inconvenienced. They were very conscious of the bill and made sure they knew what they were doing before any work was done. I've never known a mechanic to do THAT before. I would never trust any of my vehicles anywhere else. You have a client for life!"
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