If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Great service! Everyone I dealt with was friendly, professional and helpful. Highly recommend this company!"
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"After a disaster with Napa Ford where they had my car for an entire day but didn't on it until very late in the day, they did a shot gun diagnosis and could't find the problem. They suggested a $595.00 repair for the back hinges (explorer) which may be the problem. Guess what, it wasn't the problem. Ace Automotive found the problem and fixed it for half the cost of the fantasy repair the dealership suggested. Ace Automotive also drove me to a doctors appointment and picked me up for me to find my car perfectly repaired and ready to go. Give Ace Automotive a try! It's where honesty and integrity really matter! Thanks Bernie and crew! I'LL BE BACK!!!"
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"I needed to get a headlight bulb replaced as my wife was taking my car for the weekend. The team at Skillman were all extremely helpful- Jonathan managed to squeeze me in even thought it was last minute and Mike even gave me a ride back to work. Towards the end of the day, they had noticed some issues with my serpentine belt that they felt were unsafe, and jumped through some last minute hoops to replace the belt."
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"These guys really know how to take care of you. Quick and friendly service, shuttle service provided."
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"I went to Hillside Auto Repair for the first time to have my brake fluid replaced. I made an appointment ahead of time. When I got there, they took my car right away. Mike helped me, and he is a very nice and courteous person. The business is very clean (which is hard for an auto shop) and the employees all seemed very happy to be there. This is one of the best experiences I have had at an auto shop. The owner came in while I was there and introduced himself. He asked everyone if they needed more help and was very nice. Overall this was a very positive experience."
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"I had an expensive repair that turned into a very expensive repair after additional issues were found. Heritage communicated with me throughout and let me know right up front what I was looking at which I really appreciated."
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"on time appointment, quick reliable diagnosis, repair completed when and how I was told at price quoted to me. I will return when my other vehicles need servicing and have already recommended Heritage to friends."
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"First time here. Very responsive. Good work and good price. I spent a lot of time trying to find a good garage to start taking my car to and LGA seems to be the best. They certainly have the most positive reviews I've seen anywhere. Work was done on time and it runs great. They also compiled a bunch of work that needs to be done. I was aware of most of it so it's not just up selling me. Now we can make a maintenance plan to tackle the work and keep it in good shape. I spoke with Dave, Hector and John all separately and they gave the same level of service and a consistent message. Never pressuring me to do more but identifying what has a priority and should be done first. I'll be back. Could be a long term customer. Updates to follow."
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"The service was excellent!"
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"Great service. Honest people."
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"Kacie said the business got her in as soon as possible and they answered all of her questions."
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"Great experience! Quality service, friendly and professional staff, and reasonable pricing! Sean was awesome, thanks everyone!"
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"Another great job on a vehicle that has to have constant love and affection!"
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"Service was excellent and fast! All employees who I spoke with kept me informed when there was a status change and a realistic time frame."
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Review by:
Jerry / Vicki / Jackie W.
"LOVE Loganville Auto! The only place I trust with our cars. Fast, dependable, honest service at a fair price!"
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"First-class service. No complaints."
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"Phil always presents me with options and clearly explains what is critical and what is not. Phil not only has his focus on what is needed but costs involved and offers options. When repairs are completed Phil always take the time to explain in detail what was done. I would highly recommend Environmental Auto Services to anyone needed service on their vehicles and want an honest and fair price."
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"Fast, accurate, courteous and reliable service always."
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Review by:
Michael D.( Ford Mustang)
"I had an amazing experience at Kens Car Care. They were able to quickly diagnose the problem and the price was extremely reasonable."
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"Everyone works hard to keep my car on the road it its best condition. I value the time and effort I receive, I had a spell away because I bought a new car that came with a service package - but I never felt the same at a big impersonal dealership. I am glad to be back!"
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"After some 30+ years Auto Logic has never failed me!, as I mention to anyone that needs to know,
they fix it, it stays fixed, and it doesn't need to be fixed again. In the waiting room at Auto Logic, that sentiment is voiced by many of the returning customers, which attests to the quality of specialists that employed there."
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Review by:
Allan B.( Subaru Outback)
"There is no place better!!"
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"Another great service, always a positive experience. Thanks again"
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"Excellent customer service at the front desk. They greet you as you first walk in, even though they are busy. I appreciated the pictures taken of the engine and brakes showing their condition. No one else has provided me that service. They provided a thorough review of all recommendations, both recommended and those needing immediate attention. They called me with updates and estimates of when the car would be ready. Very friendly shuttle drivers. When I picked up the car, they were extremely thorough explaining all the service work that was performed as well as the warranty and AAA discount. I am giving this car to my son as a college graduation present and will most definitely be servicing my new car at Babcock's."
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"Excellent work, customer service, honest, estimates are right on the money."
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Review by:
Ken M.( Hyundai Santa Fe)
"Service techs are very thorough and knowledgeable."
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Review by:
Priscilla R.( HONDA ACCORD)
"Omg. I went to 3 other shops and no one would help me unless I fork over a bunch of money. But I came here and was VERY HAPPY. Sergio is the shit (Parton my french) but I will never go no were else ever again. Thank you so much guys yall are a awesome team. Highly recommend this place."
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"The staff is friendly and knowledgeable. I trust Cooper Lake to do necessary work at a reasonable cost."
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Review by:
Laurie M.( Toyota Matrix)
"They are the best"
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"For the past four years Larry and the AWS team have provided exceptional customer service for all of our family's vehicles in a friendly professional environment. They take the time to answer all of our questions and discuss each vehicle's needs for current and future visits. Highly recommended to sign up for their email discounts and rewards program. Most importantly they care about their performance and check back regularly for customer feedback. Thank you again to Larry and the AWS team!!"
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Review by:
Mary Ann B.( Subaru Legacy Wagon)
"The work was always done as promised.
I appreciate the pick up and delivery.
They call before they do any work.
Thanks for the good job!"
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"You guys rule. Thanks for honoring the price I was quoted and taking the extra time to bs with me and look over my E53 in detail. Well worth finding the cause of my self leveling suspension woes and the tech also found a loose clamp on my CV boot plus the trans temp sensor (which I plan to address with the upcoming 120K fluid change). I'll probably be back for that and definitely any bigger jobs. Also I appreciate scanning for error codes, clearing and re-scanning as well that was very helpful.
--Thanks Again!"
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"Great as always.
Thanks"
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"Thanks for fixing my car same day and getting back on the road!"
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