If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Good:
Professional and friendly service.
Complementary shuttle service.
Work completed on time.
Got a call when car was ready vs. having to call in.
Not so great:
Spent $200+ on oil change and minor checkup, but didn't get windshield water fluid topped off. Now, I did forget to specifically ask to have it done, but I would have hoped I would have at least been asked about it... especially since the warning light for 'low washer fluid' was coming on before I took it in."
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"Great communication as always, and work was performed in a timely manner"
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"Always a pleasure"
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"Highly recommend! I took my 2004 Mercedes in to get an air filter and serpentine belt replacement. I mentioned that the dealer recommended I get it changed after my last checkup. Harry was awesome, and said they would take a look at it before replacing, and he threw in a free inspection! They ended up not replacing the serpentine belt and while they did recommend other services, the prices were much much less than what the dealership quoted. They have a digital inspection report so you can see pics or get more detailed info. Very fair and honest. Thanks Harry (and the mechanics)!"
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"Affordable brake pad replacement, was able to cater to early completion due to have evening plans. Would visit again, enjoying have a good shop for my Subaru needs."
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"Rachel said they were knowledgeable and nice. Harry was very helpful."
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"The honesty and integrity at Greiten's is impeccable. Their professional is topnotch. We have been taking all our cars there for over 15 years and would never go anywhere else. We have the utmost respect and gratitude for their fine work and values."
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"Thanks Grace and Mark . We appreciate your confidence in us and your loyalty !!"
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"As always Protime Automotive has provided excellent automotive mechanical service to my automobile. I am once again pleased with Protime and will continue to rely upon them for my mechanical service for my automobile.."
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"Appreciated the fast friendly service. My car is my office and down time costs me money. Steve the manager is very professional. Thanks again for the great service."
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"Always good service"
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"I waited for my vehicle. Service was fast and the waiting area is very homey and comfortable."
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"I always get prompt and courteous service from Heritage. The warranty is the best around, bar none. I highly recommend them and use them for all of my automotive repair needs."
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"I just can't see taking my car anyplace else. Motoring Specialist always done an outstanding job with the very best in customer service! I am pleased!!!!"
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"quick, easy, cheaper than the dealer. Nice to be close to work and get a ride to and from the office!"
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"Very professional in all ways. Keeps us informed what needs to be done so we can determine what we want done."
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"The only shop I trust 100%. They are very professional and honest. Their estimates of the repairs are always spot on and if they find anything else wrong they will call and let you know what it is and what it will cost. I've been taking cars here for about 20 years. They are the best!!!"
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"Always pleasant and considerate. A pleasure to do business with people that you can trust."
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"Great service, great staff!"
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"As always, thanks guys!"
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"It is great - especially appreciated the prompt service when I had an urgent need. They even put my cold groceries in their refrigerator while they were working on my car."
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Review by:
Ml S.( Mitsubishi Galant)
"A very professional, responsible shop that maintains a close family appeal while providing top-notch service. I heard of AF&D by word of mouth and begin bringing my SUV in. I told wife about my appreciation about the service, now we are bringing her car here too."
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"Quality work, gets it done right the first time."
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"Excellent service, timely, and friendly."
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Review by:
Heather R.( Chevrolet Monte Carlo)
"The customer service was quite excellent, exactly the reviews I had read online. Very thorough and the technician working on my car was great."
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"I needed an appointment in less than 24 hours, & they were able to get me in. Friendly service with a smile and a nice clean lounge to wait in."
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"They were very nice to work with."
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"The car service is thorough and prompt. On the customer service end, I've dealt with Kenda a number of times and have found her to be knowledgeable and helpful. I had to take my car in first thing this morning (a busy Saturday) because of an issue which suddenly occurred last night, and the repair work was completed in only 90 minutes."
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"Great, fast, and friendly service! Leo, thanks for awesome service!"
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