If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I can always put my trust in Portland automotive no matter what I bring my cars in for. Thank you for all the years service"
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"Their website and communication was great. Dwight explained the problems and the fixes nicely. The courtesy shuttle worked out well."
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"I had excellent service"
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"We have been going to Ace for a few years now and are happy with the service."
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"Hi, We are so pleased with the very thorough care, repair and maintenance you completed on our 15 year old vehicle. Don is terrific to work with and investigated every possible flaw. Thanks for keeping us running. The Berlins"
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"Hillside Auto Repair is an example of how a business should be run Dave has a very simple business model and it works !!! Respect the customer ,Charge a fair price and Stand behind your work. The entire team follows this mission statement and to verify this all you have to do is take a seat in the clean and comfortable waiting area and listen to reports and exchanges between the service advisors and customers when they come to pickup their cars. As a tradesman I can appreciate the clean and organized service bays . The garage lead is great she keeps the advisors status on all the work going in the bays so the techs don't have to be interrupted which in turn allows for good production. No one likes car problems but if you have them it is nice to know you can to take your car to someone you can trust. I have to give special credit to David for being so kind and understanding to my wife in dealing with her late Fathers car, it was a stressful situation and he demonstrated complete professionalism in explaining that it was time to donate the car . For this act of compassion I must single him out for a special THANK YOU!!!"
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"Hillside Auto Repair is an example of how a business should be run Dave has a very simple business model and it works !!! Respect the customer ,Charge a fair price and Stand behind your work. The entire team follows this mission statement and to verify this all you have to do is take a seat in the clean and comfortable waiting area and listen to reports and exchanges between the service advisors and customers when they come to pickup their cars. As a tradesman I can appreciate the clean and organized service bays . The garage lead is great she keeps the advisors status on all the work going in the bays so the techs don't have to be interrupted which in turn allows for good production. No one likes car problems but if you have them it is nice to know you can to take your car to someone you can trust. I have to give special credit to David for being so kind and understanding to my wife in dealing with her late Fathers car, it was a stressful situation and he demonstrated complete professionalism in explaining that it was time to donate the car . For this act of compassion I must single him out for a special THANK YOU!!!"
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"Have worked on my Diesel pusher,before,always good work."
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"First time there and my experience was excellent."
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"Good service with very nice people"
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"Excellent and professional service."
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"Very professional and courteous. Appointment was scheduled a lot sooner than I thought they would be able to accommodate. Alternator fixed same day truck was diagnosed. Very happy with this business."
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"Everything was done to my satisfaction and on time."
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"These guys are top grade mechanics. From owner to mechanics/technicians. We have taken our vehicles to these guys for years now and great service EVERY TIME. Prices are reasonable and they do try and cut the cost down of the parts needed. They have ""loaner"" vehicles to use when your in a jam and can't rent a car. I won't take my vehicles anywhere else. Ever."
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"I love taking my car to Richmond Hill Auto Care. They are very sweet and explain everything thoroughly. Very nice people!"
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"thank you for all your help getting the angry Subaru up and running again. It has been a very pleasant experience working with you."
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"Very happy with service would definitely recommend to anyone"
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"The owner, Stu Boyd, is very serious about customer service. After a recent issue I encountered with my car maintenance he called me back, reimbursed the damage I incurred and made sure I was happy with the resolution. Definitely went the extra mile. Thank you"
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"I trust Bill Faulconer and the Renson crew implicitly. They do a very thorough inspection and tell me what needs fixing and what can wait. And for the repairs deemed necessary, they will always recommend the most economical options for the same quality. All of the front office people are extremely courteous and personable. I don't see them that often (they keep my car running great!) but they always seem like old friends. Even though I live 25 miles away, I make the effort to bring my car to Renson. As I drive away after the services have been performed, I really feel good knowing that my car is in tip top shape. They are simply the best."
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"Both Mick and Mick came across as honest and trustworthy and they take the time to explain the issue and provide options."
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"Friendly, honest, on time and better, generous with gift cards;etc., first rate!!"
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"Need something healthier than fat laden popcorn in goodie bag. service work is excellent as always"
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"Everyone I interacted with was very personable and genuine.
And then came the emailed report after the work was done. Careless oversight? And confusion left for me to decipher because of the random spacing of triplicate info. And don't forget reading about car repairs isn't a fun topic to a customer. This doesn't seem to fit the rest of what I experienced."
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Review by:
Laura N.( Dodge Grand Caravan)
"Staff clearly explained the problem that I had noticed - with pictures! They drove me home and picked me up next day when car was ready. Price seemed very reasonable for all the work done."
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"The most comprehensive safety inspection in VB --- once again I was impressed with the professionalism by the First Landing Auto Care Team."
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"The Martino's staff is very welcoming and knowledable. With a vehicle with continued trouble they are always doing their best to accommodate me in fixing it right away."
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Review by:
Trisha L.( Ford Explorer)
"All Star Automotive does great work, is fast, courteous and reasonable. I've used them for years and recommend them to my friends."
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