If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Sound Auto Care has become my go-to shop. Fantastic service and great people."
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"Courteous & professional. Gave me the information needed for me to decide on the repairs and parts to replace."
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"Everything was great. One issue was when I was asked when I last changed the transmission fluid (I didn't know). They recommend every 30k miles. It was put on my 'recommended' list. Later I called my dealership and they said for my car I should NEVER have a transmission flush."
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"You did a pleasing job"
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"Heritage did a routine lube,oil & filter and we also asked them to check out why our a/c was blowing cold air on the passengers and hot air on the driver. They completed the lube,oil,filter and confirmed the problem with the a/c and identified several possible causes for the a/c problem. We scheduled a time the following week to get the a/c worked on and Heritage fixed the problem in a very cost effective way."
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"I appreciate knowing the cost before any work is to be done"
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"Excellent service"
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"Quick, professional, and cheaper than Honda dealer's service quote."
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"I have been a Coustomer of Westlake Independent for 25 years. Many members of my family with Honda/Acura products also are customers. The reason is simple the business is about giving quality service and honesty. Bruce & Craig who run the shop are well qualified and have a desire to always improve the service department. The personal replactioship I have developed over the years is similar to my relationship with a trusted MD."
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Review by:
Kent W.( Volkswagen Jetta Wagon)
"Good service. Good communication."
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"They are extremely kind and more than helpful! Very satisfied every time I visit!"
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Review by:
Tamra D.( Mitsubishi Outlander)
"I would tell them I fully trust the staff at Stan's. If they say my vehicle needs something done, I trust 100% that my vehicle needs something done. They never try to upsell me on service I don't need."
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"Always reliable and don't high pressure up charges which is common in the industry."
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"I really appreciated all of the feedback your service guys gave me, not only about the work they were performing, but also the photos and info about the condition of potential problems that may arise before the next inspection. Excellent service and everyone was very professional and friendly."
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"It has been a pleasure to work with the crew at Cars Automotive. I have been doing business with them since the 70's when Mike's father had the the muffler shop"
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"Great job! They made sure we had the best fix, in a timely manner. Fantastic customer service."
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