If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I recently purchased an older BMW (2004) and Ken Stoner went out of his way to make me feel welcomed and comfortable. He explained everything so clearly I trusted his diagnosis completely. I came to Eastside Bavarian because I did not trust the diagnosis I got from the BMW dealership I went to. I was correct in my assumption. EB told me half of what I was told was unnecessary repairs or not wrong at all. My total bill was half of what the dealership quoted me and my BMW now drives like a dream. I could not be happier. In the future I will bring my BMW to Eastside Bavarian for all my service work."
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"Service was great and the people who worked there very knowledgeable."
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"All of the people who I came into contact with at Griffin were friendly. There was an extra problem with my truck that the mechanic discovered during his detailed check drive. He and Diedra stayed till 6pm to make sure that my truck was properly prepared and safe for me to drive. Diedra is the sweetest young lady she kept her winning smile and positive attitude with every customer I saw her deal with in person and on the phone. I will continue to do my auto repair business at Griffin and I will recommend them to all of my friends and family. They care about the customer. And you don't have to wait several days for a parts delivery as they purchase all of their parts locally."
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"Although we like to keep our personal business quiet, we feel the opposite way about Heritage Auto Repair! The fantastic staff are helpful, friendly, efficient and easy to work with for repairs! They ALWAYS go the "extra mile" for each person that walks through their front door for auto repairs/service! They ALWAYS give us the run-down about the issues at hand and provide estimates right away, tell us what can wait and what cannot, they wait for approval before doing any unauthorized work and they TRULY CARE ABOUT THEIR CUSTOMERS!!!!!!! If you take this advice to heart, you won't be disappointed! Their prices are reasonable and affordable, too! Thank you to ALL at Heritage: Especially~Tony, Teri, Scott, Glenda, Ben, Jacob~and ALL of the rest of the guys (we don't know them by name, but they ALWAYS address us pleasantly and with a smile, no matter HOW their day is going! We've already referred our family and friends to Heritage Auto Repair, without hesitation! :)"
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"As always, wonderful."
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"Good communication, good work, courteous shuttle service."
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"Great service and advice , took twice as long as told"
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"The Service is excellent as usual. I would highly recommend Jimmy's Auto Center."
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"Experienced, trustworthy, honest, and amiable! Everything you want in a repair service."
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"Allen said this business was great. They did everything right and the price was right. They got it done when promised."
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"Thank you so much for all your help getting us back on the road. We appreciate your working on our BMW on a Saturday (all day). Your staff was excellent!"
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"Good info calm no pressure fast also with repair"
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"The absolute best customer service around! I am a female and often get taken advantage of by car repair businesses. So, I have had to resort to obtaining second opinions from a friend who is a mechanic who does not live close to me. Loganville Auto Repair has been spot on with thier diagnosis and repair/replacement costs! In addition, they are great about keeping me updated and informed. I appreciate that and enthusiastically give them five stars."
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"This is the best place. Thank you"
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"I love the new remodel. I always have a pleasant experience when I come here. I didn't feel like the hussle and bussle of going to Honda down the street so I decided to come here. They are my back up. I was pleasantly surprised there was no wait and the new design was very inviting and comfortable. It was quiet and peaceful. I was told upfront what I needed and the cost and given the option to select what I wanted to do. The work was performed quickly and I was on my way without spending half the day in a very cold, noisy waiting room."
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"Service was super quick and as always....friendly"
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"Great place. Been going there for years."
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"excellent profession service"
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"Great guys, friendly service, fast efficient."
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"I've had several company and personal vehicles repaired and maintained at Milstead. Turn around time is excellent and Thurman always takes care of me. I was in this morning for an oil change. They were honest with me and said there were two vehicles ahead of me and an appointment on the way which would also be pulled in ahead of me. I decided to wait and after giving the appointment a fair amount of time to arrive they went ahead and serviced my vehicle. I appreciate the honesty which allows me to decide how to spend my time and they were still faster than most of the places that claim to be "quick" with their oil changes. Plus the lobby is clean with plenty of comfortable places to sit. Vehicle service / repair is generally an expensive pain in the neck. Dealt with this place several times, I highly recommend."
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"It's a great place to take your car for emergency needs as well as regular maintenance."
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"I would and have told all my friends and family how great you guys are! Many of them are now your customers, it is so nice to have a mechanic I trust!"
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"Rivals and exceeds manufactures service centers"
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"Friendly service and great work. Mike was fun to work with!!!"
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Review by:
Mary Anne L.( Toyota Camry)
"I would tell them they are great to work with - honest, professional, friendly, good value for the service they provide."
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"I was working with Kristen regarding my vehicle. She was very helpful from start to finish. She was very clear with the information she provided throughout the entire process."
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"I would tell them to not hesitate. The service and customer service is excellent."
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"I will always recommend Briggs Firestone as they have gone above and beyond for me time and time again. They treat me like family, they are fair, honest, and do quality work. The pride in their workmanship shines through in the service they provide. Great crew, couldn't ask for better!"
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"It's the only place I bring my vehicles."
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"I brought my car with close to 100,000 miles on it for a pre-roadtrip check-up. I am not knowledgeable about cars and always concerned that I'm going to be taken advantage of when I do this. They were very honest, did not recommend any maintenance on my vehicle and I have the piece of mind that I needed for a safe drive with my family. I will definitely be bringing all of my vehicles here in the future for anything needed! Thank you!!"
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Review by:
Stanley S.( Toyota Tacoma)
"I would recommend Schertz Auto. I am very satisfied with their quality of work and I know they do not try to sell service or repairs that are not needed."
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"Friendly, fast, high quality."
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"Great service!"
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"great service"
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