If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I brought my car in to get a second opinion. Concours was honest and fixed everything day of. I would recommend them to anyone!"
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"John said this business was excellent."
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"Very positive"
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"Trying the "new" guy out - as I was told Mark had retired (that's what my wife tells people about me) ... Chris did a wonderful job in servicing my mother's (84) 2003 325i. I noticed it had been smelling hot and burning-like when she would drive up so I took in to Quality. Unfortunately, the repairs were more than the $100 I had hoped to pay (it is a BMW), but Chris sent detailed photos and explained the issues in depth and did not pressure us into making the repairs (though we did), and then offered to buy her car! I have taken 4 family cars to Quality Motors over the years and have nothing but positive things to say about their facility and staff - we'll miss you Mark, but Chris is doing right by your clients. David Perez"
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"They took me in on short notice and repaired my car in a timely manner."
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"As always: courteous, prompt."
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"Pablo said it was great and good."
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"Alec said the employees at the business took a look at his vehicle, informed him of the issue, and took care of the repair. He also appreciates this business for taking care of an issue that came up after the service and they did it for no charge."
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"These guys are the best! I don't have to worry about where I'm going to take my car next time anything goes wrong. Price check all you want even if they are a couple dollars more than other places I still get the work done here. Trust worthy guys all around. They back up their work with an amazing guarantee that's impossible to turn down. I will never take my cars anywhere else for as long as I live here. Keep up the great work Jesse!"
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"These are good people. You can trust them. They know what they're doing and they do what they say will do in a timely manner. I would recommend them."
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"The service and work on my car was great. Plus they were quick, which was an added bonus."
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"Awesome experience. Fast honest response about the problem and quick repair."
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"I have never been disappointed with the service provided by Hometown Garage. John and his team are thorough and do an outstanding job. Hometown Garage provides excellent service at a very fair price."
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"good work, professional and efficient."
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"They fixed our rattling exhaust heat shield while we had lunch, and cost less than we expected. They always do expert work. Very pleased. Worth the drive from Naperville."
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"That the mechanics are well trained, the customer service is top notch and very trustworthy."
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Review by:
Jerry J.( Ford Crown Victoria)
"They are the BEST. Excellent service and they stand behind everything they do. Prices are fair and worth every penny. This is the first time I have ever experienced peace of mind with an auto repair facility. Why go anywhere else?"
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Review by:
Grant K.( Lincoln Town Car)
"I normally do my own auto repairs. Off and on over the years, the Art Morse techs have been kind enough to share troubleshooting tips with me. I greatly appreciate a service center that will do that, then I can decide if I want to tackle repair or let them do it. Was experiencing some health issue, wanted to pay back and let Art Morse Auto do the repairs. They were the only one I considered for the repair. They did an excellent job and went above and beyond in checking out the vehicle for any other issues, offering suggestions as well. Great Service! Would recommend them to anyone.
Grant Kelly"
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Review by:
P D M.( Chrysler PT Cruiser)
"Very well done in a timely manner"
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"Very personable, don't treat women like they're idiots, provide thorough written assessments"
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"Brian's Auto is the best place to have work done on your car. He explains everything, charges a fair price, finishes the job on time, guarantees his work. Brian and staff are unbelievably reliable and great to work with."
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Review by:
Dawn R.( Infiniti G Sedan)
"Always friendly service and great quality of work. Have been using them for many years and have no problem recommending them to friends & family."
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Review by:
Douglas S.( Chevrolet Silverado Classic 1500)
"You are knowledgeable, quick, efficient, and customer oriented."
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"Very thorough! Matt had great communication with me throughout the entire process. A little expensive, but you get what you pay for."
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Review by:
James K.( Subaru Outback)
"Knowledgeable staff that perform quality work.. I appreciate their dedication.."
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"This company went above and beyond to provide satisfaction and to insure that all my needs were met while servicing my vehicle. Tim was courteous, friendly, and helpful making sure my vehicle would be seen to. I would not hesitate to use this company again."
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"I would highly recommend Pro Service Automotive! Very impressed with the honesty and pricing. A very talented group of professionals that go above and beyond my expectations."
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"Everyone was very professional and all repairs were as promised. I would recommend to family and friends."
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"I just had my Audi in for a full service and as always it was serviced in the best and most professional manner. I was even saved money by not going to the dealer, as I normally do for this one of my three vehicles. Sound Auto Care has a system that is on par with the dealership. I can safely say now that all three of my cars will only be in the hands of Sound Auto Care. They truly make my driving life far more easier and secure."
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"I have an '04 Dodge truck with nearly 300k miles. It needed a part the manufacturer no longer makes and they spent far more time than I would have thought trying to find a part. Chris finally found one somewhere on the east coast. I really appreciate their efforts and happily my truck is running good once more."
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