If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Having worked on my own (older BMW) cars for YEARS, I was concerned about handing my 2001 BMW 740i over to a shop... ...after doing TONS of research, various reviews and friends' opinions kept bringing me back to Eastside Bavarian. It was a very seamless repair experience, and the quality of shop & professionalism of staff was impressive. Keep the rates as they are (i.e. competitive), and the Customer Service top notch, and you guys will always have folks lining up!!!"
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"GREAT friendly and professional service. I will be back."
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"Mike F communicated the details of my automotive problem with a level of detail I've never seen before, and the experience was fast, courteous, and lower cost then elsewhere. I'll be back!"
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"Great service!"
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"Everyone at Westlake Independent is polite and always listens to my concerns. They are all friendly and professional from office staff to mechanics to drivers."
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"Easy to schedule, timely, and fair. Thanks!"
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"Very friendly, and the owners shuttle customers free of charge themselves! That says a lot about this business!"
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"Needed maintenance items done on a high mileage Yukon and it runs great!"
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"Excellent as usual. They ALWAYS communicate clearly and take the time to check other areas of my vehicles other than the issues I bring them in for. Very thorough."
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"We were traveling thru Savannah and a strange noise started happening in our van. I was able to find Richmond Hill Auto Center via google and searching for AAA approved auto repair. I dropped it off about 8:15 am and the diagnosis was done quickly. Jay found the parts needed and estimated we should be back on the road by 2 pm. He even let us borrow his courtesy vehicle for the morning! Friendly, fast and efficient business! Thank you! The van runs like a new van!!"
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"Excellent as expected"
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"Nancy fit me in to her busy day when my A/C quit all of a sudden. Friendly personable service. Honest quote and repaired exactly as promised. Definitely 5 star rating. My first time here but will definitely be back and tell others"
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"Very good service"
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"Excellent customer service. They gave an honest assessment of the remaining brake pad life."
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"They are amazing. Very trustworthy and isn't there just to make as much money off of you as possible. They let you know what needs to fixed right now and what can wait. I also love that they take pictures so you can see the problems for yourself not just be told. Great great company"
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Review by:
Anita S.( Chrysler PT Cruiser)
"Honest people, fair prices - have always been happy with their work"
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"Great customer service. \nVery honest and professional employees and owners."
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"The service I received from Cruz was prompt,courteous and the problem seems to have been resolved."
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"I was referred to Cars Muffler & Automotive after I was failed at a Smog Only Test Station. I was expecting repairs to my 96 vette smog device, but instead was re-tested and passed with flying colors. The staff were very professional and respectful. My only regret was that I did not bring my car to them first..."
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