If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Friendly staff and wonderful service!"
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"Great Job!"
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"The experience I had with heritage and especially Scott, was fantastic! Scott understood my concerns and tried to make it good even with a bad circumstance...I would definitely recommend Scott and heritage for anyone who is skeptical of auto repair facilities!"
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"Fair price friendly people and good work for this one job and will use again"
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"awesome workers and professionalism."
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"Brought my dad's car in for brakes, I think they did a great job and advised me on some other things that may need attention. I would recommend this shop on their honesty, technical ability, and professionalism. Also they handle your concerns in the front office professionally and with friendliness and courtesy."
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"Friendly staff, very thorough and upfront, no surprises. Provided feedback on state of my vehicle in writing, with red, yellow and green flags indicating which repair most urgent. This was very helpful in guiding my decision as to how to proceed. Final cost was less than estimate. Timely. Took photos of the underneath of the car to show me why they replaced the parts that they did. Feel very trustworthy."
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"Friendly, knowledgeable and trustworthy."
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"Josh said he had heard good things, so he decided to try them. He said the service was done in a timely manner, and the staff was very professional."
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"Michael said the employees were able to figure out the issue with his vehicle."
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"Spoke with Steve. He said the staff did a good job and they are good to work with"
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"Excellent service. Sean helped me and was (as usual) very efficient and clear in his explanations. The work was done quickly and the shuttle is a nice touch."
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"Excellent Service Love your Customer service you are now my auto center for life over Auto Nation at Mall of Georgia"
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"Fantastic organization. Quality professionals that care about you and their work product."
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"Michelle said Perry was great and he provided great service."
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Review by:
Wayne B.( Dodge Ram 1500)
"I have always been treated with respect it's a good feeling to be called by name when you visit makes the experience more personal, all are friendly, and the work done professional."
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"Very friendly. Excellent service."
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Review by:
Jennifer D.( Honda Civic)
"I would say that you are efficient, thorough and trustworthy. And I won't take my car to anyone else!!!"
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Review by:
William J H.( BUICK LACROSSE)
"We have always been very satisfied with Platt's service over several years of experience with them.
They have a serious and professional attitude toward their work and are helpful in advice and attitude."
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Review by:
Sharon F.( Toyota Highlander)
"Very personable and efficient,"
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"awesome place to get service"
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Review by:
Amanda M.( Toyota Sequoia)
"It's great!! Very personal and trustworthy."
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"Always thorough and professional; shop is well-run and immaculate."
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"Professional, Honest, and Straight-Forward. Will not try to price gouge you (I checked several locations on part prices). Constantly were in communication and were straight-forward with everything that needed to be done. The inspection report they provided was excellent and even if you just go in for this, it is worth the visit. Billy and Steve (who I dealt with most) were both friendly and were top of the game when it came to customer service. I will return with both my vehicles when in need. 5 stars."
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"I highly recommend Garry's. The staff take a personal investment in your needs. They discuss options with you and take the time to explain any issues in an understandable way. When you talk with the staff, you don't get a 'rushed' feeling like some other shops I've experienced. After my most recent repair, the owner personally texted me asking how my car was doing. I really appreciate how they assess my whole car at each visit and give me a report with ratings on each area. They appear to take pride in their work and really care, that's what keeps our family coming back."
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"I'd say, (1.) Go there, (2.) Ask lots of questions so that you don't assume things, (3.) If there are tons of things wrong with your car, and you can't afford to have them all fixed, ask which ones really NEED fixing."
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Review by:
Aleck B.( Land Rover Range Rover Sport)
"Cerrones customer service is always great, availability and turnaround time are great, and in my experience unnecessary repairs to pad the bill are NOT part of the Cerrones way of doing business. They understand how to earn repeat business."
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Review by:
Millie W.( Nissan Sentra)
"I would tell about the excellent service you provided, and I also very much appreciated the happy and friendly attitude displayed by all of your staff I encountered. Thank you - you made my day happy and eased my mind re the condition of my car. Millie"
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