If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I have gone to LBR for 25 years with Acura, Honda, BMW and Lexus. There has never been a problem, and LBR does not put pressure to perform more work than the customer wants. This is not a "low cost" shop, but there are no surprises. The communication by phone and after-hours key drop went very well, although an improvement is needed in handling text messages."
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"Very professional from the front desk staff to the mechanics.... Highly recommend."
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"For years, I have used E.K. Import Auto Services for maintenance work and for sudden issues that arise. Adrian and his staff are very accommodating and offer me the best possible customer service. I am very satified with their work and recommend their services to anyone!"
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"You can see there are tons of 5 star reviews, and they're all well earned. The few times I've been to them have all been painless and incredibly refreshing after dealing with other auto service companies. The prices are better than even the place where my friend ""knows a guy"", and the service isn't just passable, it's downright friendly. This is the only place I even consider taking my vehicle to anymore, and the only place I feel completely comfortable recommending to my friends and family. Come here and you'll get great service, at great prices, from great people. If there's one word to sum it up, well, it's obviously great."
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"Had an issue with rear differential that I wanted repaired with urgency| told German motors it needed to be done ASAP as I had an 8hr+ drive ahead of me. The combination of these factors made for a situation other auto shops would have taken advantage of, as did the first two that expectedly over-priced an estimate. German motors has integrity, they did not. They also offered a ride service that is a rarity among auto shops. I only wish German motors were operating out of San Francisco."
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"Your text here..."
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Review by:
William B.( Honda Accord)
"Doing business with Protech for 18+ years. This was the least favorable experience. Scheduled an oil change for 3 days in advance. Arrived on time for a usual 15-20 minute service. Not overly busy but service took 60 minutes. No explanation from staff. Technician finally arrived and explained that oil had dripped on to hot exhaust system and had to be cooled before removing. No comments from staff during this time. Had to change balance of schedule for remainder of the day. Basic communications would have been expected."
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"Best place with the best people! Rasheam is the best!"
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"From the time I call Mike to set up the appointment to the time we pickup our vehicle is a very pleasant experience. Kevin the owner always has a welcoming smile when he is in the office."
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"I've been here before and told a couple of my friends how quick and knowledgeable and honest they are."
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"Exceptional. Highly recommended. Friendly and fast service."
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"Very courteous and professional. 5 Star"
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"Always friendly and helpful. Trusted advise and workmanship, which is important and reassuring. Fair prices, also offer coupons and specials, which is appreciated."
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"Very Professional, Prompt, and affordable.
Thanks"
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"They do good work and are trust worthy. A little pricey but worth it."
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"It is phenomenal! Very thorough and fair, they give honest opinions which is very, very helpful!"
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Review by:
Valerie H.( Toyota Sequoia)
"Everyone was very polite and professional. Work was done in a timely manner. Back again a week later to do my rear bearings . I would definitely recommend finsanto to friends and family! Thanks guys"
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"Your text here..."
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"Thanks for everything!"
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