If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Friendly, efficient and knowledgeable. So far, I am really impressed and will definitely go back whenever my MINI needs service"
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"I had a disturbing transmission override message after a huge clunk noise and it was accurately diagnosed by the mechanics and the estimate to repair was accurate with no added on costs. The complimentary notification of break and tire condition was appreciated also."
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"Shannon had great patience working with me, and rightly so. I was the customer from Hell, because I couldn’t personally do the needed work on my car, I questioned her on everything on the estimate and her came through with fly colors. And the work was completed on time and done right."
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"They treat you like family and willing to work with you"
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"Pleasant experience, or as pleasant as a trip to the repair shop can be, as always."
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"Tom said this business was phenomenal and honest."
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"Excellent service and great communication! Would recommend to others."
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"I had a wonderful experience at a Westlake Independent! I find the whole team to be honest, dependable, and easy to work with. Thank you so much!"
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"They let me know what maintenance is coming up but never get pushy about it"
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"It's a good collaborative effort!"
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"Always great service. Wouldn't take my car anywhere else."
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"Always a pleasure! Tony, Scott and the gang all take great care to provide EXCELLENT service! They always ask before doing more work than is authorized and know whether the diagnosis requires immediate attention or not. They do their level best to save their customers money. I have, and will continue to, recommend them to everyone I know!"
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"Have been using Heritage Auto for a few years now and as always they are great to work with. They let us know of the issue(s) with our vehicles, what it will take to repair before work is done, and they also let us know what other service needs attention in the near future so we can plan. Strongly recommend Heritage Auto!"
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"Heritage was honest about no brake problems. And we were able to accomplish other maintenance on the car that was due"
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"Friendly, efficient, no worries"
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"I have been impressed with the outstanding overarching service at Roy Foster's Automotive. Mike, at the front desk, is friendly, concerned about getting all the vehicle issues written down correctly and he has a calming personality. Roy is an outstanding mechanic! HE can fix any vehicle's problem. I have a 7 year old car and he diagnosed a computer problem that the dealership couldn't. (I had a warrantee with the dealership.) His mechanics when working on my other cars have gone the extra mile to assist me-- putting in a lightbulb that had burned out on my passenger door without being asked to do so and fixing my wiper blades to squirt wiper fluid on the windshield. Service is Roy Foster's Automotive!"
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"Fast service reasonable price"
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"Always a very good place to take my vehicles"
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"Jake said he appreciated the quickness of the service this business provided. The staff completed the service while he waited."
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"Your picture is missing 2 very important members of your team! You need to retake your photo with Sadie and Peanut"
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"Great service---excellent attention to detail!"
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"They did an amazing job!"
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"I greatly appreciated all that the guys did to fix my car, especially since I was traveling from out of town. They took time to explain everything, answer all my questions, and offer multiple options as well as their honest opinion. I felt that I could trust their opinions, especially after that answered so many questions for me. I appreciated the respect I was shown! I also appreciated the shuttle service they have. It was a huge help! Thank you all for the wonderful service!"
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"I have used Loganville Auto Center several times and am extremely pleased with the service and care taken to meet my needs. I have been impressed with the professional atmosphere, the response times, the concern for finishing the job in a timely manner. This will be my “go to” repair facility going forward."
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"Good work, very friendly"
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"Have used 6to6 for years with nothing but good results. Honest, know what they are doing, prompt, fair prices,... can't ask for more really."
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"Friendly, knowledgeable and fair."
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Review by:
Richard G.( Mitsubishi Eclipse)
"HONEST, RELIABLE, EFFICIENT, OUTSTANDING!"
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"Jamie goes above and beyond on my poor car."
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"Well above average
More importantly gets the job right"
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Review by:
Patti C.( BLUE BIRD CLASS A/WANDER LODGE)
"All Wheel Auto, Truck & RV Repair provides a high quality of work and provides outstanding customer service. I highly recommend using All Wheel!"
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Review by:
Jim C.( Mazda MAZDASPEED3)
"great, friendly service at a more than reasonable cost"
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"Very thorough and attentive service and agents. Listen carefully to all the details and inspect the car completely. It's refreshing to take your car to a mechanic you can trust! Honesty and transparency is everything in business, no wonder they have been the leader in service for foreign card in the area. Phenomenal is the best description!"
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Review by:
Sharon D.( Toyota Tundra)
"I have been very pleased with the service."
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"Wonderful experience. Extremely satisfied with results."
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"You got to go there"
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Review by:
Mel And Alice T.( Toyota Camry)
"reliable and quality work always"
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"Excellent folks, Quality work, and reasonable prices! What else matters? Thanks!"
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Review by:
Valerie H.( Toyota Sequoia)
"Awesome ! They did a great job informed me along the way price is a little high but very well worth the money spent ."
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Review by:
Robert M.( Land Rover LR4)
"The best shop around for land rovers"
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"Steve is sooo great!! He does the utmost best for his customers. Gives good pertinent info too."
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"Courteous and up to par with their job."
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Review by:
Carl C.( Ford Fusion Hybrid)
"Yes they are good."
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"Absolutely, I have mentioned Auto Tech many times to friends and clients relocating to the area looking for services that can trust"
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"I would say that your diagnosis of problems is well documented by word and photos, that your prices are reasonable compared to other centers, that your people are friendly and open to discuss all areas of your diagnosis, and that work is performed in a timely manner."
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"Nice people, excellent service , fair prices!"
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Review by:
James F.( Chevrolet C/K 1500)
"I would tell them this, that this would be the place to get your repairs done because that I trust and respect their honesty."
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"I would tell them that the attention given to address a customers concern and the vehicle report provided is setting a standard that most repair shops do not provide and you will feel confident that your vehicle has been repaired correctly at a reasonable cost."
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"Once again Babcock had fine tuned my vehicle, to maximize its performance. Best car care in the Rochester, MN. area."
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"Specialized is first and for most honest. The customer service is excellent and they make it easy and convenient to have the necessary work done."
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Review by:
Jim R.(Model Year < 1980)
"smart and expert understanding of problems, engaging customer service with very proper sense of all possible details"
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"Great work and great service - as always! That's why I take my cars to Don Brown's."
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"Quick, painless repair of our brakes. Received an email from 59 (while they had our vehicle) detailing a full inspection and report of the car and even provided pictures of the parts in question (nice touch). The report showed what the problem is and what they will do to repair the problem. They seem to want you to be fully informed as to what they are doing to your vehicle. I see this as a way to cut down on needless repairs so, it's a good idea. The report also gave tips and information on various topics of car maintenance/information. Marty S. was the tech for my car and as far as I can tell, he did a good job."
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"Nice shop...service manager "Doc" is very good at laying things out and saving money where he can. My car is running great!. I shall return."
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