If someone asked you about your shop's quality of work and customer service, what would you tell them?
"Don and crew were very professional and all work was performed promptly. They made an appointment for me that fit my busy schedule. They identified a problem that can be easily fixed that another shop had told me would be over $1000 dollars. I appreciate them helping keep my old Land Cruiser in top shape."
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"Jim's did a great job and handled my issue very well. They looked into my issued and gave me a quote for about $600. However, they called me later letting me know they checked and that my car was still under warranty and I could get it fixed for free. Was great to know they truly take care of and have the best interest of their customers."
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"The personnel I have had contact have all been friendly and the result of their work is a good indication they know exactly/nwhat they are doing."
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"They were able to get to me just before closing to tow my car. Very honest about what needed to be done and kept the car an extra day to monitor and make sure it was fully fixed before giving it back to me. I highly recommend."
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"Heritage Auto Repair desires to make your experience a good one. However Make sure you understand their forms of payment. Check are no longer accepted there."
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"The oil change was done expertly as usual. Very pleased with Heritage."
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"I had a 9 am appointment. They took my car into the shop about 35 minutes after I arrived. They informed me clearly of the situation with my car and didn't pressure me to do more than was what was needed. They provided the service quickly. Waiting room is comfortable and clean. Restroom is also clean and neat. I will return to them."
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"Quick and efficient."
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"Roy is a great guy, honest and easy to work with. His team is the same."
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"Metro is my new go to shop in Fairbanks. They did amazing work on my 4runner and I got my vehicle back the same day! If it wasn't for metro I'd be out of a vehicle until after the holidays. Very very honest group of people with great prices."
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"Alan said he had to call the business to find out when the repairs would be completed. He thought the staff would have called him."
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"With our check engine light on we knew something was wrong. The car eventually died and we had to get it towed. They were there at the time they said they'd be to pick it up. The work they performed was great. The parts they fixed in addition to what's wrong with the check engine light went farther than we had imagined. Some of the electrical parts on the car that haven't worked since we bought it used, now works. It's becoming a whole new car with all the little things we've discovered that have been fixed by their diagnosis and work. Great shop, great work and we would highly recommend their shop! Thank you!"
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"As always, great service and everything was taken care of that I wanted!!!!"
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"Great service and great communication!"
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"Brian, Tony, Jeremy, & the crew are awesome. Appreciate their honesty and their attention to detail. They are the best! Highly, highly recommend them!"
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"Great shop with technicians that know their stuff. We have used them for the last few months and will continue our relationship. Thank you!"
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"As usual, the ProTech staff did a good job. We're going on vacation and they had a special on a bumper-to-bumper check. Found our front brake pads about ready to replace. We were able to bring the brakes up to spec without replacing the rotors, this helped us avoid that expense. As we said, pleased with the service."
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"They're service is great! They're professional, honest and straight up facts/to the point."
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"very helpful"
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"I appreciated the prompt attention to the mechanical needs of my pickup truck; I was kept apprised of the services needed throughout. I appreciate honesty of AutoWorks!"
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"The absolute BEST customer service! They do qualify work at a fair price and stand behind their work. I wouldn't go anywhere else!"
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Review by:
Steve W.( TANDEM AXLE/FOREST RIVER TOY HAULER TT/SHOCKWAVE)
"I have visited All Wheel twice now and have been very satisfied every time. All the employees treat me as if they were the customer. Amazing professional and organized service for a automotive and RV repair business. All Wheel is becoming the talk of the town in RV repair and maintenance."
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"Absolutely
Awesome service and great mechanics!!!"
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"I would tell them that Platt's quality of work and customer service is extraordinary. I'm not going to wait for someone to ask me - I'm going to proactively spread the word to my friends and neighbors to let them know that I'm positive they would be 100% satisfied with the Platt customer experience."
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Review by:
Jack A.( Jeep Grand Cherokee)
"The service at Skillman Services is always excellent!"
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"Go there for your service fir your vehicle. They are honest and local and trustworthy!"
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Review by:
Derek R.( Toyota Highlander)
"Chesapeake Import Services is very conscientious about their work. We had a brake caliper that had previously been replaced that started leaking, and they replaced it right away without any fuss or charge. Highly recommend them, especially for older cars out of warranty."
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"They went the extra mile, to let me know about another problem they spotted, before it becomes a huge problem."
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"If you want quality work, great service and fair pricing this is the place to go! I have used them many times for all three vehicles from my home and have been highly satisfied with each completion of work!"
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Review by:
Kaitlyn O.( Hyundai Accent)
"High quality work, staff knows what they are doing and what they are saying. Definitely helpful being in the loop of the issues at hand when I was at work. Owners were helpful, genuine, and respectful. You can tell they put the customer first."
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Review by:
Paul Z.( Chevrolet Lumina)
"Never a problem. Just great service"
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"GREAT SERVICE BY TRUE PROFESSIONAL."
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Review by:
Robert N.( Hyundai Elantra)
"Every time I take my car in for service it is done correctly and fast. Haven't taken any of my cars anywhere else in 15 years. You can't go wrong by going to them. Try them and I know you won't go back to your old service center again."
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"Excellent service and exceptionally great mechanics and they care about your car and you as a customer. Always recommend - I have NEVER had a problem here and been bringing cars and friends here over the years"
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Review by:
Transatlantic Solutions, LLC
"As always, Star Motors is the place to go with a German vehicle. Thank you!!"
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Review by:
Norman L.( Chevrolet Silverado 2500HD)
"Dear Eric:
I want to thank you again for your stellar service. You and your team "hunted down" the problem with my Chevy truck and its oil leak. I had been dealing with this problem for the past six to eight months. Dennis "nailed it" when three other mechanics failed.
I want to also thank Sean, and Serena for their attention to my distress because I was over 200 miles from home. They got my vehicle into service in a short time window. Thank you for the courtesy of transporting me to and from the RV park.
The truck hasn't dropped any oil since your team worked on it. Thank you again for your professionalism during a time of stress for me. I will pass the word along to all who may need your service. God bless you and your team.
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"Thank you for taing care of us again. Great job as usual!"
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"Chris and Yar and all the mechanics here are absolutely wonderful! They are honest, very friendly, and very helpful! Also they don't make you feel dumb when you don't know much about the car and its issues! I would not take my Mini Cooper anywhere else; I even drive from Martinez to Berkeley so they can work on my car."
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