If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"They took care of my problem in a timely manner"
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"Service was prompt and completed in a timely manner. I was contacted to approve additional recommended repairs and furnished with photographic displays verifying the need for the additional work."
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"Always quick and friendly service"
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"Prompt and Professional"
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"Great service and advice. F350 breaks down at 11am, back home and working by 5pm. Quick, easy, responsive and friendly."
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"Excellent customer service. The inspection was well done. They took the time to check with details every part of the car to make sure the car is in good conditions to be driven."
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"Friendly, thorough, courteous"
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"Thank you for taking care of my emergency."
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"For years a friend of mine kept telling me that Westlake Independent was a great outfit. As my car became older, I did need service and gave them a try versus the dealer. I have never seen a shop like this; they give you a printable report with color pictures describing what they find as they service your vehicle. You can choose to do the repairs or not, as you discuss the items with your service advisor. They do the work well, at a good price (AAA discounts), and on time; they will take you home and pick you back up, which became important when we became a one-car family. I showed the full color reports to my brother-in-law, and he said, "I can't even get my mechanic to speak English!""
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"Excellent service and an extraordinary honest, kind and helpful staff. It's like walking into your living room. They make you feel welcomed."
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"My repairs were done promptly and for a reasonable price. I also really appreciate how the employees at Westlake Independent always explain the repairs needed clearly to me and try to save me money at every opportunity."
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"I would recommend Ace Automotive & Truck Repair to a friend or colleague in a heartbeat."
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"Dan is always responsive and gets to it. The workmanship is timely, clean, and done right the first time. I don't think twice, I bring my car in when needed."
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Review by:
Lindsey W.( Subaru Outback)
"27th St. Automotive has been the only mechanic I've actually come to TRUST. They're transparent, knowledgeable, and go above and beyond to help you out. I've always received the best service on our vehicles and kind responses to my questions. Thank you!"
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"Great service performed quickly and correctly."
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Review by:
Jack D.( GMC Sierra 1500)
"They do a great job. Professional all the way!!!"
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"Godfrey is wonderful! They have a great staff, and knowledgeable employees."
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"The staff at Direct cares to find the exact solution to our repair needs. There are many shops to choose from and we are thankful to have found Direct. Thank You!"
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"I needed my tire pressure checked and air added. They were able to take care of this on the same day. Very responsive and helpful!"
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"As always, problem diagnosis and repair work was excellent. I highly recommend this shop. The best customer service provided by the whole staff."
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"Great customer service from local people we know and trust."
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"The staff were very friendly and the service was fast and satisfactory"
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"I trust them and like the thorough job they do to make sure my family stays safe on the road."
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Review by:
Pete P.( Hyundai Santa Fe)
"Excellent service. Very friendly staff, competent mechanics, and honest."
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"Exceptional customer service and vehicle workmanship. Mark, the owner, went over and beyond to promptly repair our vehicle after it had to be towed to his shop. This was our first experience at Town and Country and we have finally found a neighborhood "mom and pop" shop that my family and I can trust with all of our vehicle needs."
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