If someone asked you about your shop's quality of work and customer service, what would you tell them?
"The only place I’d go."
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Review by:
Marylee S.( Chevrolet Silverado 2500HD)
"Very honest people, they will let you know what the most critical repair is and recommend when to get the other repairs needed done. They understand how expensive repairs are and don't force anything on their customer. Very honest people at Lorens."
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Review by:
J+j L.( Chevrolet C/K 1500)
"Always reliable!!!
But that's not a picture of Phil Crom on the survey site. Just saying!"
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"Great young man helping me with a new battery!
Friendly and showed me flaws in old battery ❤️"
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Review by:
Marcus & Jennifer B.( GMC Yukon XL)
"Best service in terre haute."
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Review by:
Leon B.( Toyota Highlander)
"I would recommend them to you I think you give good service."
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"They always do an excellent job. Don’t have to wonder how long my vehicle will be there."
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"My car was serviced in a timely manner"
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"I highly recommend Tire auto pro Don is the best and he has the best crew"
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"I feel like the mechanics are thorough, and I appreciate the write ups, texts & pictures. I also appreciated the loaner vehicle because my repair would take longer than expected."
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Review by:
Courtney S.( Subaru Crosstrek)
"Extremely good service, incredibly good people running this place. They not only fixed my problem, they made the whole experience a pleasure from start to finish. I can’t recommend them highly enough - so grateful I found them!"
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Review by:
Juliett S.( Chevrolet P30)
"Im so happy I discovered these guys and gals, they’ve been nothing short of amazing on every level!! Above and beyond customer service, thorough, competent recommendations and workmanship served up with family business warmth and professionalism!!!"
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Review by:
Josh S.( Mini Countryman)
"This place has terrible service. I don’t even know where to begin. They tried to charge me more than they quoted me. They didn’t do half the things I asked them to do and made every excuse under the sun on why they couldn’t get it done. I was without my vehicle for numerous days while I waited for them to complete the work. I had to physically show up and ask what was going on with my vehicle to get any answers, just to find they hadn’t even completed the work. Not once, but twice I had to physically show up to get information on the status of my vehicle. They failed to call me back when promised. They literally make every excuse and take zero responsibility for their work or lack thereof. I even accommodated them when they were having computer issues and gave them three extra days to work on my vehicle, but when I showed up, it still wasn’t done. I will never bring a vehicle anywhere near this facility. Read the rest of the one star reviews. Sounds like this is par for the course for these guys. I wouldn’t be surprised if they wrote the decent reviews they have themselves… I’m just not seeing any value here. Save your time. Save your money. Go somewhere else. I’m choosing advanced auto next time."
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"Great place to service your auto. Excellent communication and staff very pleasant to deal with. They will be my go to for car care from now on"
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Review by:
Craig K.( Toyota Camry Solara)
"Great service."
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"Very happy with the service!"
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Review by:
Jean B.( Toyota Corolla LE)
"It’s first class service. Have been relying on Roy Rump Auto Centre for over fifty years. Always pleasant and knowledgeable staff."
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Review by:
Marie D.( Toyota Highlander)
"Best service I have ever received at a Meineke ever.
Taylor was welcoming and fantastic the entire time I was there.
The GM was very much a stand up guy and very kind.
I left with a smile on my face and gratitude in my thoughts.
The Service was fast and all the extra's (windshield fluid, tire rotation ect.)were very unexpected.
The guy's in the shop were all smiles and very professional.
Thank you all very much...
Marie DuVal"
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"To give you all a visit. I had a good experience."
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