If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Have been a customer a Boyd Automotive for years. Stu and his crew are very honest and reasonable when it comes to solving mechanical issues. They don't up sell you on unnecessary parts and labor and do excellent work which they stand behind %100. I had always suspected as much but had this assumption confirmed a while back when I took my truck somewhere else for a quick oil change. The mechanic, after doing a quick inspection of the undercarriage asked me where I took my truck and said everything was really 'tight' and 'proper' on it. As this is my work truck which I run hard, in addition to the high quality work, I also appreciate the quick turn around times which get me back on the road quickly. For these reasons I highly recommend Boyd Automotive. Michael Legall. Garden City Environmental Services I"
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"I had good service and was taken in at the last moment when i had an issue.The only negative was that i wasn't totally sure the part for my truck was going to be there and no one called me to let me know it came in and the truck was in.Also wasn't totally sure the truck was going to get done.I called in the afternoon to find everything out."
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"The quality of their workmanship and personal service is the "Best"."
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"This is the only place I will go in Virginia Beach to get a vehicle serviced. On two separate occasions I have received immediate and friendly service from the techs."
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"This is the only place I will go in Virginia Beach to get a vehicle serviced. On two separate occasions I have received immediate and friendly service from the techs."
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"Great service. On time and friendly."
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"My husband went to his car, turned the key & nothing happened. He had to make an appointment & so used my car. I called AAA road side service, who came out within 1/2 hour. The battery was dead & so it was recharged. I went in and called Rochas Automotive to see if I could drive it over for them to look at. They greeted me at the door & immediately took the car. They replaced the dead battery & checked a few others things & I was out of there within 45 minutes. AWESOME service!!!!! Thanks, guys :)"
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"Always friendly and dependable. The work is prompt and fairly priced. Every expeirence has been better than expected."
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"Hello we are more than happy bringging our car to you,specifically thanks so much to Mr. Brad, Mrs.Deby and Mr. Adam. Your addres at Henderson was closer to our home which also we appreciate picking up and taking care of my wife and me. We deffinitelly want you to fix our so badly treated BMW by previous owners and now we're trying to set a deal with the retailer "Nice Cars" at Sahara Ave. whose owner (Dominique) doesn't want to help us at least with a percentage of money to get this car fixed. Nonetheless, either we get or not their help, we'll deffinitelly bring the car to you; it's just a matter of time to gather as much money we can. Thank you so much, you have a customers that will highly recommend your service with as many car owners as we can because you are honest people. Mr. William Daggett and Mrs. Monica Daggett thank you so much and we'll bring our car to you hopefully very soon. Thank you so much, you're very proffesional with positivelly ethical believes."
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"Honesty, Integrity, Knowledge, and Timeliness! What more could you want? My family would take our 4 vehicles no where else for service. What better compliment to give than not only do my husband and I take our vehicles there, but also our son's and my mother's. Having done business with Brian's family for many years, I was thrilled to learn of the Location in Loganville, the fact that is is AAA approved is an added bonus. We have always come away pleased!"
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"Excellent first time customer experience. Everything was done on schedule to my satisfaction. I will use Concours Motors to service my other two Meredes."
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"From the moment I called, Phil and J.R. took care of me! I do not know anything about cars, he was patient and explained everything to me. My husband use to be a mechanic and he agreed with all of their recommendations and pricing. I will be back for sure!"
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"Service was prompt and even postponed expensive repair until next time.
Thanks"
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"Definitely go there. Ender is the best."
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