If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I am very happy that a friend referred me to Terry's a few years ago. I came in for a 100,000 mile check-up at 7:30. I waited in their waiting area, read and scrtached Cali (I think her name is). I was on my way well before 8:30. Great guys! Thanks"
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"We were again pleased with service on the 97 Mazda 626. Ron's has been servicing the car for over 120,00 miles. It has over 170,000 miles and continues to run well; we have had no engine or transmission problems."
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"I had a vehicle safety inspection and when I went to the thoroughgood location they were booked however they went the extra mile and called the shore drive location to see if they could get me in that day. Not only were they able to get me in but they were extremely polite, professional, and nice. The inspection was very affordable and pretty quick. THANK YOU FOR BEING YOU!!!!"
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"I had a vehicle safety inspection and when I went to the thoroughgood location they were booked however they went the extra mile and called the shore drive location to see if they could get me in that day. Not only were they able to get me in but they were extremely polite professional and nice. The inspection was very affordable and pretty quick. THANK YOU FOR BEING YOU!!!!"
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"Quality work- I always go back. They are very honest and competent."
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"I'm always pleased with your services and the friendliness of all at Martino's. I have recommended you to others. Thanks! S. Barb"
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"Without question, Mike and his guys have (for, at least the sixth time), provided honest, accurate, and decisive information about my vehicle. MD has serviced 3 of my vehicles over the past 6 years. WHAT THEY DO: provide information from which I can make decisions. WHAT THEY DON'T DO: Insist that high-dollar repairs be done ASAP.MD treats me like a neighbor...not a customer.Ron's customer service is second to none.The work i HAVE had done is flawless.Big-box, franchise stores TRY and teach their employees to treat their customers the way MD does every day.Nobody touches any of my vehicles unless Mike and his guys say so.Any questions?....cyber.putz@yahoo.com"
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"Mechanics are honest, willing to explain what is being done, have work done in a timely fashion and always friendly!"
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"I LUV THESE GUYS. I'VE BEEN GOING TO THEM WHEN THEY WERE ON NEWTOWN ROAD,AND I DON'T PLAN ON LEAVING THEM. THEY ARE TRULY HONEST YOU DON'T HAVE 2 WORRY ABOUT SOMEONE TRYING TO GET OVER ON YOU. THESE ARE GOOD PEOPLE!!!!"
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"Fixed problem accurately and on time with little or no hassle."
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"Always friendly and helpful"
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"Notified that vehicle maintenance was due. Easy to schedule appointment. Consistently great service."
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"Could not have been more professional. Made reservation for 2:00, mechanic began exactly at 2:00, and everything finished by 2:20. Great staff. Thanks"
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"Everything was great. It always is when I go to you guys"
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"I felt like I was the most important customer"
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"As usual Frank's staff, mechanics and the job performed was exceptional!"
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"Very good job on my son's Dodge pickup!"
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Review by:
Justin M.( Toyota Tercel)
"The owner is very "honest" & really cares about your repair problem & they truly want to help you & not try to make a buck off of you! There customer service & there professionlism is uncanning!! This is a "5-Star" buisness!!"
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Review by:
Sandy W.( Chevrolet Silverado 1500)
"They did a great job and made you feel like family."
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"Great service! Andy and Bobby are straight shooters with a great team of mechanics. I know I can count on them. I have found my mechanic for life."
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Review by:
Howard T H.( Toyota Camry)
"Excellent quality of work and excellent customer service"
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Review by:
Joya A.( Volkswagen Passat Wagon)
"This was my second experience with Ayer's and, so far, it has been a positive one even though the number of repairs recommended were way beyond what I had expected. They did explain thoroughly what was needed prior to doing any further work. I did feel that they were supportive in trying to make the experience as painless, as possible. Everyone I spoke with was very pleasant and not condescending."
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"Excellent. Staff is very friendly."
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"quality work and professional service"
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"Fixed my car in one day and good customer service"
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