If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Ron and the front desk team are awesome! They are always professional, knowledgable and have great customer service! I like the convinience of being able to drop off my car to have it serviced and have them drop me off and pick me up at work. KUDOS to the MD Automotive Team!! Keep up the great work! I would highly recommend them to anyone who appreciates great customer service!"
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"I had some pretty serious engine issues and they all went above and beyond what I would expect from an auto repair shop. I couldn't be happier. I recommend them to all my friends and anyone who needs a simple fix or ongoing work to their car."
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"This was my first visit to Quality. John was very helpful, determined the problem quickly, and fixed it while I waited in their comfortable lounge. I will definitely bring my 335i back to Quality Motors for any future needs."
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"The customer service is always awesome! It's taken nearly a month, but Gary and his crew did all they could to try and fix her Jeep. It seemed that each time we left the shop, by the time we got home, we noticed something else wrong. Gary immediately got a call and said to bring it back in. In the end, the last thing that needs fixed is her speedometer...its wacky! Gary said he'd exhausted all his resources and finally suggested that we take it to a Jeep Dealer..."
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"Service and customer care is always great! And, we really appreciate the loaner car!"
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"Brian,Ivan and Matt all kept me apprised of what was happening throughout. Brian even took me into the garage area and explained all that was going on with the issues that they met. I was also grateful to have a loaner during this period."
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"For about 3 yrs, I have taken my car to Snellville Auto because they are a little closer to my home. Prior to that, I had taken vehicles to their branch in Loganville. I've had great experiences in both locations! From the check-in counter to leaving with my car, everybody has continued to provide the usual great service,friendly attitudes and smiles.They treat you with the concern and care that they would show toward their loved ones and family members and strive to do the work right the first time."
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"You can trust Boyd Auto to provide the best service at a fair rate. Love that they have a rewards program that allows me to get money off for going to their business. Thanks Stu, Terri and staff"
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"Just had my Subaru Forester in for a misfire after the dealership failed to diagnose or complete the repair. Preferred took the time to correctly get to the bottom of the problem and were more than patient and professional in dealing with a difficult and uncooperative third party warranty company. A+!!!!!!!!!!!"
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"Excellent work and outstanding customer service."
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