If someone asked you about your shop's quality of work and customer service, what would you tell them?
"I had inspection certificate sticker. One thing I noticed is that the inspector cleaned up the old adhesive from years of previous sticker.Thanks for the attention to details."
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"I highly recommend Town and Country Auto!! They are friendly, professional, honest and do a great job!! Best experience EVER in the many years and many car repairs from many dealers and auto shops. Peter went above and beyond to help save us money and was so helpful in explaining everything and keeping us informed through out the process. Five stars all the way!!"
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"The advisors and mechanics are competent, as well as cordial and prompt."
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"Had to return to Dennis because the motor in driver side window that was replaced a month ago quit working again. Part was determined to be defective. It was replaced and I was out of there in two hours with no charge. The usual fast and efficient service I depend on at Dennis Automotive. Thank you."
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"Dennis Auto Repair shop is the best Fresno has to offer. Courteous personnel clean reception and garage area and top notch mechanics. Dennis and Colleen are great."
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"I had popped my tires. Ruined a rim. And destroyed my wheel bearing. Godfrey auto was amazing at getting my car to me As soon I possible. I had it the next day! Great service! :)"
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"I have been taking my Jeep to Pro Auto for 2 and a half years,and I won't go anywhere else.The guys are always professional and courteous,they welcome anyone who enters the shop and most importantly,I trust them."
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"Going to a auto shop with a "broken" car is right up there with dentist and IRS in regards to the unknown. I was referred to Hertiage by a co-worker and I couldn't be happier. As a professional myself, the importance of customer service is paramount. The shop present its self clean and organized giving myself a sense of comfort in leaving my car there.The personnel also represented themselves as professional. I was informed thru-out the process and told in detail what was wrong with my car, the "fix" and the estimated cost.It was done in a timely manner. I couldn't be more pleased and relieved in the results. So relieved, I left our other car there. I would recommend them to anyone."
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"Great informative staff and owner Seem trustworthy which is definitely a plus these days"
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"I was in dire need of a break job when I walked into their shop. I was greeted with many pleasant and helpful gentleman who were not only very informative but also very friendly. They got my car in immediately and performed the work quickly and within the estimate provided. I felt that they were very knowledgable and trustworthy and I will Definately return and be happy to refer others!"
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"I found this place on Yelp. I feel very lucky that they are so close to my home. They replaced the starter in my truck. There were no pressure sales, no telling me that there was other work that needed to be done. I asked for a price and they gave it to me. Everything was straight forward. BEST of all, they were punctual. If you are the kind of person who hates to be kept waiting, then this is your place."
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"Always great service at Frank's"
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"My old Porsche didn't pass the smog check... Even though I thought Frank's was a "Mercedes only" facility, after the failed test I drove over anyway to "interview" the folks to see if they understood my car's intake system. Adam, the manager, cheerfully greeted me and asked a few basic questions about the car. We then went out to survey the situation. He brought over a mechanic to assist. Immediately they recognized the Bosch mechanical system, exclaiming that "it's the same as the Mercedes _____." Adam then quoted a price for diagnostic service and stated it would be a starting point and the price could go up or down depending on the work required and parts needed. Fair enough... They had the car for a day, and the mechanic Scott methodically went through the system, ensured all the vacuum connections (of which there are many) were secure, along with the couple of electrical terminals, and then adjusted the mixture and idle while relying on an exhaust gas analyzer. WOW! The car passed the emissions test with flying colors -- meaning that the system was adjusted correctly -- and because no parts were required, the cost of the service, including the smog check, was less than half of the original estimate for a complete diagnostic check up. It also runs better than ever! Frank's could have easily charged what they had estimated, but didn't. This kind of honesty is seldom found in auto repair. But it IS at Frank's. Robert Northrup"
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"Our visit to Loganville Auto was very pleasant as always. Thank you for the great service."
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"A wonderful place and beautiful people"
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"They go out of the way to make the customer happy."
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"As it has been for many years.....Mark is the BEST !!"
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"close by and efficient as always"
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"Exceptional service, knowledgeable people and well done at a fair price."
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"First time customer. I'm very impressed with the efficiency and quick service provided at this Service Center.
Price was very competitive and parts were top of the line.
No pressure on purchase. The customer is in control of his/her budget, without being kept in darkness. If your vehicle need a job to be performed, they will let you know and will tell you how much they charge to do the job (top of the line products and machines)
Highly recommend for all level of mechanical knowledge."
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"Great job in and out n place is always clean"
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"Nice, fast and professional service."
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Review by:
Michael S.( Jeep Wrangler)
"They're friendly and fast and seem to do good work."
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"I've been taking my vehicles to PROTECH since you opened. Have never had an issue with the provided services and I have ultimate trust that your staff will identify any issues that will affect the life of my vehicle. I wouldn't even think of using another service facility."
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Review by:
Corinne B.( Subaru - Outback)
"All employees are courteous and very helpful. Service has been good."
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Review by:
Mei Sun L.( Subaru Forester)
"You're smart, communicative, and do a professional job. I trust you! That's VERY important. VERY VERY VERY"
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