If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Not always the cheapest shop in town, but you can trust these guys to fix it right. Your car WILL get fixed, and if it needs other work, they'll show you what it needs and get your approval first. Honest guys. How do I know? I worked there awhile."
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"Friendly service staff| remember our names on sight| very knowledgeable about the cars they service. Once the problem with the car is identified, it's in and out quickly. We've always had a pleasant experience with the staff at German Motors"
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"Greg at German Motors did a great job taking care of all the tune up issues and provided help in identifying needs and costs. After the service we drove to Lake Tahoe Nevada and the car was exceptional.thank you!"
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"They are very professional compared to every other repair facility in the valley. Leonard and Gary really know their stuff."
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"I appreciate the work and the conversation. Look forward to next service."
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"Concours is the best. Wouldn't take my car anywhere else."
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"Got in and out quickly."
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"That is what happens when your car runs again. Thanks for the new battery Phil."
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"Boyd Automotive provided me with rust proofing services on 2 of my vehicles, one of which was just out of the new car showroom. They were very professional and courteous through the whole process, from the appointment stage all the way to the completion of work. Their waiting room is bright, clean and provides wireless service so you can work while you wait. The staff on the front counter was very attentive and kept me informed of what was being done and the expected time it would take. All in all a very good experience and I would recommend Boyd Automotive to anyone looking for quality service on their new or used vehicles. Thanks Stue to you and your crew!"
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"Ken and team fit me in without an appointment for an emergency visit late on a Friday afternoon. I am blown away by their customer service approach that goes way above and beyond expectations. My seemingly complicated problem was quickly diagnosed and they performed an efficient fix that got me back out the door with minimal cost and no over servicing. I love this team and so appreciate their work ethic and customer care. I am a fan!"
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"A. S. usual excellent treatment."
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"A. S. usual excellent treatment."
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"Very professional, straight forward, reliable service, somewhat reasonable prices. Only thing would be better if the prices were a tad lower."
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"I drive for a young man who is disabled and took his vehicle to Susquehanna Auto for what I thought was a minor repair. Once they got the vehicle tore down, they discovered it had bigger issues than they thought. Knowing that he would need his vehicle over the weekend, the staff went above and beyond to make sure the repairs were done before close on Friday.
The client, his family and I are truly appreciative of their efforts on his behalf."
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"Once you find a mechanic that you can trust, you always go back. Honest, trustworthy, and friendly, Craig's is the only place we take our vehicles. Thanks Craig and team. Let's make the Durango get to 200,000 miles."
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"The first time I took my Tahoe to Preferred was to get a scheduled service done. After checking out the vehicle they told me that a lot of things on the service checked out great and that I could wait to address those items. They could have easily charged me for those unnecessary repairs but instead told me to hold off. Two years later I continue to use Preferred and trust them 100% with my car. I wouldn't think of taking it anywhere else."
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Review by:
Catherine W.( Subaru Forester)
"They are trustworthy and thorough,"
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Review by:
Don N.( Mitsubishi Eclipse)
"Quality, friendly, professional service. Repairs done in one day as promised. They explained the service which was performed and answered all the questions I had. I like that they notify you of the repairs being finished by phone and email. I now have a repair shop that I have confidence in."
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"excellent service, good communication, friendly."
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Review by:
Annette G.( Ford Expedition)
"Excellent service and customer service."
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Review by:
Brett W.( Subaru Impreza)
"Their service was fast, professional and honest. Thanks!"
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