If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Excellent customer service, honest and reliable, trustworthy."
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"These guys are great and honest!"
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"Without Ben it would be in trouble because of his star customer service ability he makes that revolve"
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"Very knowlegable, friendly and helpful! I finally found the mechanic I was looking for in the Kootenays."
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"My echo is very happy. Keep up the good work."
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"I have been a customer of AirPort Automotive for over 20 years and never think about going to another shop. I am very pleased with the service , workmanship and price, I know I will never be told that I need something when I don't or they will say "" YOU DON'T NEED IT DONE NOW BUT WILL AT YOUR NEXT SERVICE."" Other shops don't tell you that. If I feel something wasn't done , I can contact Gary and he will take care of it with no problem. I refer everyone I know about this excellent service that Air Port Auto does."
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"Fast, friendly, professional service. After getting quotes from at least three other car care shops in town, these guys beat everyone's price by a lot. Thanks guys! My truck looks great!!!"
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"I wholeheartedly trust JR and Phil to accomplish the service our vehicles require!"
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"Ray Ewert was excellent. Ray took time to build my trust and carried
out what he promised. That is the key: honest communication with
customer and being genuine-which Ray was. My car runs well.
I plan to bring in my vehicle next month for a brake flush. Since I am
on a pension I have to be judicious on budgeting for keeping my
Tahoe in top shape. Thanks Vincent DiGioia"
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"I liked the quick service I had for a recent oil change. I also appreciated the courtesy check that came with it. Having an older car, it is especially important to know what else needs attention. They are going to help me prioritize a few things that I know need to be fixed."
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"Prompt and courteous. I especially enjoyed the hot chocolate and marshmallows customer appreciation package left on my passenger seat. A nice touch that I have never seen anywhere else! Proves to me Stu maintains the philosophy "go above and beyond" (best part of it - he means it!). Thanks Stu & Staff"
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"No constructive suggestions for improvement. PVG treats clients courteously, provides excellent diagnosis and no fuss service. I am pretty particular about my cars. When I was a Volvo owner, Say Ray on Ash Street was my man. Very similar to PVG in quality and style. When Ray said I needed to get a BMW, I did; a 1971 2002 still running well. And, except for the now long gone BMW dealership on North Alma Street, there is no service organization I have been to in the last 40 years that is remotely as good as PVG."
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"As always, they were responsive to my "emergency" need. I need my vehicle for my business and it's important to have a timely turnaround."
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"As always a very good experience."
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"I brought my car in for scheduled maintenance on the suspension. They were able to get me in and out the same day. The car rides much better now."
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