Auto Repair Shop Reviews from 3/15/2013

"Great service, hardly any wait time, enjoyed the coffee, especially. I will definately be returning for all my car needs."

"Thanks to Grassland Car Care for diagnosing my cars problem and fixing it in a timely manner. I appreciate the professional and friendly customer service."

"This is by far the best autoshop in Columbus. I am never disappointed and recommend it to anyone. The atmosphere is warm and friendly and I always leave happy."

"Wonderful as usual"

"Terrific experience! They were absolutely wonderful to me and to my car. Saved me sooo much money!"

"Good professional job| pleasant people."

"Bad car, good experience. Had sister in laws car taken there for engine running badly. Diagnostics charge was reasonable, they worked with us on price of repairs, and replaced some parts. As it turned out engine had 2 bad cylinders (probably bad valves) and since it was an older car it wasn't worth fixing. We left satisfied with their work and NOT charged for anything more than the diagnostic fee."

"I brought my car in because one of the power windows broke. They were super friendly, beginning with the first phone call I made to them. They had to order the part, so the car was not ready on the first day. They gave me a loaner car so I could get around in the meantime. When I inquired as to the broken part, and exactly how it worked in my car, they showed me this awesome computer program that clearly explained the repair and the part itself. I will be a return customer in the future!"

"Customer service was great. Associates answered every question thoroughly and truthfully."

"Every thing was great -- as usual."

"Went well although I have driven only 5 miles since the repair, not really far or long enough to know that everything is working well yet.DOC"

"All good as it has been in the past...."

"They made a loaner car available while the work was done on my SLK. They are courteous, professional and integrity is outstanding. A company you can trust with your vehicle."

"I will tell them you are a fair, honest, hard working and your customer service is superb. I will tell them I would not take my car anywhere else."

"It's the only place I will ever take my car!"

"Very friendly and knowledgeable. Willing to help."

"always very responsive, never a delay. Thanks for everything! not trying to get me to pay for repairs that I don't need."

"good job, took a little long,"

"I loved how helpful Leonard was. He took care of me, answered my questions, and was very informative. Very friendly service!!"

"Honest and fair... Very knowledgable!"

"Good coffee, clean restrooms, great price on oil change and tire rotation. Thanks to the service guys. I will be back."

"The folks at Snellville Auto always treat me like family! They always do a great job on whatever maintenance or repairs I need, and they are always willing to do a preventative check up on my car and let me know whether it has a ""clean bill of health"". They always let me know ahead of time when it looks like my car might need some work in the near future, so that I'm not surprised when that pesky ""check engine"" light comes on. They also never pressure anyone into spending more money| if they see something that needs work, they give you a record of that and let YOU decide when (or if) you have them take care of it. On top of everything, the whole staff there are amazingly friendly and godly people who will give you coffee and good conversation while you wait!"

"Overall experieince was good. Was disappointed I have to return for windshiled wiper replacement but circumstances leading to this were beyond control of Concours."

"The work is always done well and on time. The people are vey helpful and friendly."

"Quick, in and out, faster than promised, on price. What more can I ask?"

"I called Tom on a hot day when my battery would not start and had my 2 little kids in the backseat. Tom arrived within minutes (I was only 1/4 mile away), jumped my car and told me he most likely had the right battery in his shop for replacement if I wanted to follow him back. The kids and I were back on the road with a brand new battery less than 30 minutes after my original phone call to Portola Valley Garage. Thank you again Tom! You've made a new customer!"

"My brief experience with Trinity has been very good. They offer an excellent plan that reduces costs considerably for lube and oil changes"

"Friendly, honest, competent owner, staff, and mechanics. Courteous to customers. A clean and beautiful waiting area and GREAT service. It's always a pleasure going there."

"Awesome good and thorough work."

"Exceptional, friendly service. I just bought a used car and the salesman that waited on me offered to put the car on the lift for me to take a look at the under carriage for piece of mind. That was a very nice gesture that I will certainly take him up on at some point. Thanks!"

"Customer oriented, very fair pricing and honest approach."

"Greg is personable, a good listener, provides great, timely service at reasonable price. The shop is what one would expect in Lafayette!"

"These guys are wonderful! I had what seemed like a quick problem to fix, but it turned out to be much worst tben we thought. Because they had already given me a quote, they did not charge me for all the additional work. It was over $100.00 in services that I wasn't charged for. Who provides that type of servicethese days? Thank you, we will send more customers your way."

"Would highly recommend for both quality and customer service."

"I would recommend you highly."