If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I've happily been a customer for 5 years. I have been very pleased with the level of customer and ecstatic with the level of expertise and quality of workmanship. Phil & Jr truly know how an auto repair should be operated."
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"The team at Eastside Bavarian are very thorough and personable. Their work is excellent and I highly recommend them."
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"My BMW's door was making a loud noise everytime it wad opened half-way. I was pleasantly surprised that they were able to fix the door so quickly. They double-checked the driver-side door too and found it was about to do the same thing and fixed it before the symptoms occurred. Best part: free of charge! As a comparison, the BMW dealership was going to charge me some x dollars for diagnosis, plus labor and parts.
I was debating before whether I should take the long drive to Eastside Bavarian from Redmond or just take it to a local shop. I'm glad I took it there. They certainly have me as a customer till I own my BMW."
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"Brought in my 2008 R32 for its 40k, great service, competitive rates! The guy's there do a great job of making you feel comfortable w/ out talking over your head technical. I work in Issaquah, very much appreciated the shuttle service! Thanks to Ryan and Dave and techs for making a job well done! Glenn"
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"Always a pleasure to take my car to you guys!"
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"Great customer service and follow through!"
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"very pleased with the service..dropped car off and was driven to work while my repairs were being done. Tracy called and told me what was done and I could pick up after work."
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"In and out quick. Great service."
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"Great! Did their job professionally and in a prompt and friendly manner. No complaints and no extra BS. Well done. Danny Macy"
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"outstanding service."
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"Fast. Great work...exactly what I requested. They called and quoted me a price and that's what the bill was."
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"Our experience was very positive. Luckily the shop was not too busy to work on our truck and got everything done that afternoon. Everyone was polite and professional."
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"These guys are the best ever."
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"THEY ALWAYS TREAT ME WITH RESPECT AND ARE ALWAYS HONEST AND FIND ME COUPONS TO SAVE ME MONEY"
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"You guys are amazing. Our explorer is getting old it has over 161,000 miles on it, but you folks it running. Thank you. So our explorer was locked in 4x4 and the abs light was on. Godfrey automotive diagnosed it and got the parts, and then installed the parts at a fair price and got the vehicle back to us by the end of the day. Thank you so much."
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"The service was excellent, but I wonder about your policy for parts pricing. Is a customer permitted to provide the parts? I was able to find at least 2 suppliers whose prices for the identical part (radiator) was considerably lower than what you charged me. I'll be happy to provide details if requested."
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"I appreciate that you gave me advice over the phone of things to try before having to bring my car in. I also thank all of you for being very polite and respectful."
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"customer since 1976. excellent customer service, thanks, guys."
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"Great, friendly, quick service. Always very professional whenever we come in for questions or service. Thank you"
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"As usual your service and knowledge was absolutely wonderful, even though there was more that needed done than I thought my car runs like it was new. I can't thank you Frank and your staff enough. See you when I need an oil change again. Myrna"
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"Service was very friendly and professional. Repair was promised to be done within the same day, and they delivered. Great auto repair shop!! I recommend this place to anyone that owns a european car."
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Review by:
Jacques & Vicki Ikciv & S.( Mazda MX-6)
"I don't know much or anything about cars and Efrin and the owner goes in detail explaining in detail why it should be repaired or should be replaced. They are very good at warning me what is ranked first in attention,"
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"Excellent customer service."
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"Very pleased"
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"Honest and professional. Friendly and knowledgable. Won't take my car anywhere else"
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"I took my recently purchased used car in for a simple hose replacement & Efrain took the time to provide me with a complete car evaluation so I'd know what issues I might need to look out for going forward. It was very thoughtful & appreciated. Thanks, guys! :)"
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"excellent customer service and repairs done correctly the first time."
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"Great workmanship and excellent customer service"
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"I have told them already that I was given great customer service in a very timely manner and things were explained to me in a clear and concise manner."
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"personal shop, friendly, free loaner"
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"I've been using Ayers for a number of years now for all types of service on several vehicles. The service has always been professional, timely and its been very pleasant to deal with Efrain, Robert and the rest of the crew. I would recommend them to anyone looking for quality work at a fair price."
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"They are reputable."
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