Auto Repair Shop Reviews from 3/22/2013

"Local service was great. Good to find a place other than the big car dealerships to have vehicle repaired."

"Awesome group of mechanics. Great customer service and very friendly. Will be taking my vehicles back no hesitation."

"Excellent experience, all the way around. Chris pointed out a super warranty plan for two new tires being put on car which will be well worth it over next 2-3 years for me. Job was done timely and within the estimated timeframe."

"The guys are always responsive and professional -- not mention they always fix the problem!! I'd recommend them highly"

"Quick and effective service. They know what they are doing, and save me money."

"I am always hoppy with their work fast and fiendly and treat you right."

"Excellent as always. We've trusted our family ""fleet"" to Portland Auto for many years now. Regardless of whether it's something simple like an oil change or major repairs the gentlemen at the shop consistently exceed our expectations. They've demonstrated uncompromising integrity and have shown time and again that they genuinely care about doing the best job they can for their customers at a reasonable cost."

"Wonderful customer service and mechanical expertise."

"Excellent experience."

"thanks again :)"

"Great service every time I have gone in. They value my time as well as theirs."

"Great job and it looks good so far"

"Very happy with service as usual!!!"

"Helpful, courteous, friendly and professional!"

"I have an older Jaguar which I have taken very good care of all of its life. It's my baby. When she went over 100,000 miles, I took her to my regular mechanic (who shall remain nameless) and told him to give the car a complete going over. They changed the oil, refilled the window washer and said it was good to go. At 103,000 a tire seperated and the check engine light came on. I took the car to Jimmy's this time. Yes, it cost me a lot of money, but they took care of the problems I was having AND did the inspection and service which the other mechanic should have done 3,000 miles sooner! They also called me and discussed what they were doing each step of the way, going just that little step farther than most. They were polite enough not to say anything bad about the previous mechanic's failure to do his job properly, they left that for me to figure out all by myself. Now my baby has new shoes ... I mean tires ... and is ready for her next 100,000. My only complaint is they say the car is "tan". Tan? Hey guys, this little cat is shiny GOLD!"

"Frank, Service was great as always.This was the first time I used the ride home and was very nice and quick. Call with items found was quick and informative. I was called at about 4:45 saying vehicle would be ready for pick up at 5:30. I was unable to make it and showed up first thing the next morning to pick my vehicle up. They settled my bill and reviewed work that had been done. When I got the car the car had clearly not been washed and there were oil hand smudges all over the dash and carpet trim on passenger side and on gear shift.This is my first experience with this and was in a rush to get to work so did not go back in to complain. I have been a long time customer and have and will continue to refer friends and clients. Thank you, Dave Grant"

"My first visit to Frank's was excellent! They did an overall eval of my car along with my oil change. The facility is very clean and comfortable, the people who work there are very nice and answered all my questions. They even made sure I had a cold bottle of water when I left."

"Very pleased."

"Fast, Friendly Service."

"Very friendly and my oil change was done in a very timely manner."

"Going to PV Garage ranks right up there with Disneyland, except faster, cheaper and more rewarding! Seriously, the care and competence of the staff and outstanding auto service makes visits pleasant if not fun. Excellent!"

"Car problems were identified and repaired before I noticed them; better in the shop than on the road!"

"Like always, the work was completed quick and efficiently. I have taken my cars to Susquehanna for years and appreciate how they provide personalized service."

"Go there!!!"

"Try it,you'll like it!"

"Good honest people, professional work."

"very friendly staff and very accomodating. very good about calling befor repairing things i was not aware of. repairs are always completed in a timely manner and completed as discussed."

"Friendly, knowledgeable owners, clean facility, convenient location, more of a small town feeling, rather than feeling lost at a larger shop"

"Randy's gave me professional, efficient service from the first to the last call. They understood my needs and worked hard to make the entire process as convenient as possible. They even coordinated work they could not perform themselves, with another shop so I didn't have to deal with it. Nick and staff were eexcellent"