If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"Great service. They were able to diagnose the problem and fix it the first time which is greatly appreciated."
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"Fast. Friendly. Quality service."
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"Gave me multiple options for fixing my car. They took their time with my questions. They also gave me courtesy lift home and back to MD's."
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"Oil change was fast and gave $20 coupon."
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"I always get taken care of by Ben excellent workmanship .I will always take my car to them!! Thanks to all..."
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"Dear Godfrey Automotive, Thanks again you changed Chris fuel filter. Its made a world of difference. The car was bucking and stalling and running rough. Now its doing great. Thanks you got me in and out so I could get back to work. Thanks again Jim Mccarthy"
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"Excellent service ."
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"You guys are always great. Very thorough and always have good advice. Just a couple of minor suggestions. When finished with the service, always close the windows. This time of year there is pollen in the air and I try to keep the air as clean as possible. Lock the doors and hand the key to the customer. I know some people don't care and feel the vehicle is perfectly safe in the yard. However, I've learned to never leave the keys in any car, even in my own driveway! Also, please try to leave things the way they were. For some reason the radio got turned on during the oil change. Very minor stuff. Just pointing them out. No biggie."
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"Everything was fabulous! To be perfectly honest, it was truly like taking my car to the Saturn Dealership in Torrance when it existed."
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"I appreciate all the work and service Heritage Auto offers. I appreciate the confidence I can have in bringing my vehicle needs to you. Thank you for all the hours you all put in to taking care of our vehicles and being available for our vehicle needs."
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"Good to great work & they stand by their work done. A little pricey but an option seeing that they are located where they are, but still, a bit too costly to go to for many items to get done."
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"Yes I would and Did, you are one the best I have ever had dealing with and I will not take any of my vehicle to anyone else , You People are the Best, THANK YOU"
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"always get effective, efficient, knowledgeable service"
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"My car is old and very modest. I rely on Portola Valley garage to keep it in good operating condition for me. They always provide great service."
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"The work was done right and on time."
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"Great customer service and quality work."
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Review by:
Ronda S.( LEXUS RX300 V6 3.0L 2995CC FI GAS N F 1MZFE)
"Great customer service and repair"
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"Concourse provides excellent customer service and work. They are honest and I will always use them as long as I own German cars."
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"Very honest, friendly and accommodating. Also very knowledgeable. I am very pleased!"
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