If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"The staff worked with me to get my car serviced upon my arrival from St. Louis. They got me in earlier than originally scheduled because I got back in town sooner. I appreciate the fact that they were flexible and that we were able to communicate with each other effectively. Thanks Ed and Kenda."
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"Thanks for the help on a small issue - which made my life much more convenient."
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"Time was an issue for me, but the ladies at Alternative Auto Repair replaced my brake pads and rotors and changed the oil in my car before the end of the day. They were also honest with me about what needed to be done and what could wait."
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"Always reliable and dependable. Thanks!"
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"We feel you do a very thorough job and appreciate the sense of confidence we have that our car is being well taken care of."
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"Jim and his staff are honest, knowledgeable and do a great job! Thanks guys!"
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"I love Los Gatos Auto! Friendly staff, efficient, knowledgeable!"
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"Thank you all, It is really great to have people you can realy trust !! when you need them !! thanks for all the extra work and time you spend on my car ! To make sure it is done right !!"
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"Great service! Viking mechanics always fix my car right the first time. I never have to return and have them fix it again, like I have had to do at the dealership."
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"i will return. very good service. pleased, thank you"
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"Very positive experience. Car is running great. Thanks"
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"Excellent same day service replacement of front brakes."
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"Good experience overall.
However the AC condensation problem appears to persist. I will try to get the carpet completely dry and then run the AC to see if water runs back into the floor. If it does I will bring it back."
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"Very good service"
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"a well-run operation, they deliver what they promise. On time, helpful, friendly, provided a ride home when needed."
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Review by:
Healey( Mercedes-Benz C-Class)
"they do fine work at a reasonable priceand speak correct English."
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"The best techs and owner of this shop. They make you feel like one of the family and alway educate and show you the ins and outs of what your vehicle needs are. I would recommend this shop to anyone and everyone."
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Review by:
Robert B.( Ford Windstar)
"They are open honest and upfront about what needs to be repaired."
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Review by:
Jacki R.( wthomas40@frontiernet.net Model)
"Customer service and repair service are fantastic"
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"I will recomend then"
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"Good quality and great service both"
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