Auto Repair Shop Reviews from 7/31/2013

"Outstanding customer service. Came to my home to jump the car and went over and above what any other place would do as far as I am concerned. Thank you so much."

"Harry is very helpful, approachable and friendly. He seems like a really good guy and someone who goes out of his way to be helpful. I plan to return to LBR in the future."

"Work completed as requested and I was provided good feedback on necessary items in need of repair."

"All the folks at AWS are very helpful & know their cars. The service was great & the car runs better than ever!!"

"It's very personal service. They took time to ensure the proper work as being done and their pricing was very competitive."

"Excellent...it's the only place I go to for service on my three cars"

"Honest guys! Good at what they do."

"Fabulous care and service. Also compassionate to community and individual needs. Quite a refreshing change!"

"Heritage Auto is the most honest auto repair business I have used."

"Our family has been going here for over a decade, since we met Dave, the owner, at a neighbor's. Turns out a lot of our neighbors use LG Auto also. Been meaning to write this review for years!We get a true assessment from Dave and staff about needed services and all our questions are thoroughly answered. Never feel rushed and they often work us in for last-minute trip safety checks. John and Dave give a high value to customer service. We always feel listened to and receive good explanations if we want them. Though I live close-by, I would drive a long distance for this great auto repair.Fair pricing for honest high quality work and great peace of mind."

"I won't even consider going anywhere else. The service has been respectful and outstanding. The only problem I had was with the roadside service agreement but I don't think they are technically part of Honest-1. I had to keep hounding them to reimburse my towing charge. It took a long time but it finally came through."

"I have been taking my car to H1 for approximately 5 years. Recently, my car wouldn't start one morning. After I got it jumped I drove it to H1 to get it diagnosed. Carlos immediately hooked my battery up and told me it was a bad battery. Since my battery was under warranty I took it to Autozone where they refused to replace the battery. Instead they charged it and sent me on my way. Five days later my battery was once again dead. I went to Autozone and they told me the batter was fine and instead it was my alternator. Once again, I went back to H1. Carlos immediately hooked my car up and showed me the alternator was fine. He handed me a slip of paper to show the guys at Autozone what the problem was. I went to Autozone, after a few jumpstarts, and once again they told me the battery was fine. After heated discussion, they retested the battery which showed it was defective and replaced my battery. H1 is trustworthy and I will never take my cars anywhere else while I am in Arizona."

"Staff was courteous, required maintenance was explained in detailed and performed in a timely manner."

"Once again franks Mercedes did s great job. Nice to have a business that cares about you. Everyone is nice and very professional and I trust them 100 percent. Would definitely recommend"

"Great service as always!"

"The extra time and care that Adam and the team put into my questions and my experience were much appreciated. I will use this shop for my car maintenance for sure!"

"excellent customer service. very professional."

"You always do a great job. That's why we keep coming back."

"Always patient, polite, and professional. They accommodate me and I trust them."

"Got appointment that was preferrable to me and the service was performed on time and exceeded expectations!"

"Always great service! Friendly knowledgeable staff who take care of all your concerns and take the time to answer ALL your questions. They talk about your car until you are satisfied you have gotten the information you need and not just a "hurry up and on the the next customer' answer. Helpful in letting us know the "must haves" and "take care of eventually" things for a college student who loves BMW's but doesn't quite have the budget for one..... thank you Eastside for taking care of us!"

"They are very knowledgable , honest and reasonable. I ask Tom about any problem I have. He is the best diagnostician that I know."

"Staff is very efficient and knowledgeable. I feel I can trust this company with being honest about the repairs needed on my vehicle and not out to spend my money just because they see a way to make a buck."

"I would tell them that Randy's does great work at reasonable charges, that they take personal care and make the effort to get to know you personally, and that they only perform needed work and advise of anything extra that is not essential for repair or maintenance."

"Great service."

"you always do a nice job"

"Best car repair shop i have ever dealt with on 16the years. Clean shop. Friendly people, always honest."

"Outstanding work and very pleased."