If someone asked you about your shop's quality of work and customer service, what would you tell them?
"The entire staff is friendly, courteous and professional - ALWAYS! They guarantee their work and complete repairs in a timely manner. We feel confident recommending AWS to friends and plan to continue using them in the future!"
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"Godfrey Automotive is a great place to have your car fixed. They are kind honest good people. They are also part detectives and sleuths. Yesterday I got a tire rotation, oil change, transmission flush and I had a seat belt light on. They did all my stuff and then got some weird readings for the seatbelt lights. They dug around and they found a frayed wire. So rather than trying to sell me a module or sending me to the dealer they dug in looked around and fixed my car right the first time, for a very small cost Love these folks. Great job everyone. Thank you again, Jim Mccarthy"
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"We've had our SUV for years and not even the people like Cadillac who ought to know their products better than anyone else have not been able to fix our problems to this day. Lyons Automotive and the super Technicians there found two major issues ignored for years. Our Suv performed perfictly on our way home yesterday Aug 6, 2013. Thanks Lyons Automotive."
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"Efficient work at a fair price and great customer service, as usual."
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"The whole team at Hillside greeted me with smiles and were available for me. What I thought was a major issue was confirmed as a non-issue and I walked out in 10 minutes with problem fixed at no cost."
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"My vehicle's issue was taken care of in a timely manner. Other issues we identified to me but not in a 'pushy' manner. The charge was reasonable for the work done."
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"I was very pleased with the work. However, I didn,t realize it was going to take that long or I would not have waited for the car."
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"First time customer and I was happy with the work. I think they did a thorough job on the 60K mile checkup. The price was reasonable. Tony was very personable. We will go back."
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"Los Gatos Auto Service has been responsive and honest fixing both our cars, going a step farther when necessary to get smog checks done."
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"Two things hold true each time I take a car into Jay's shop. First, It will be done when he says it will be done. Second, it will be done right. He has rebuilt the transfer case on my son's Jeep, replaced an engine in my other son's Saturn, and repaired both my and my sister-in-laws Mini Coopers. Talk about variety. I've been a customer for the better part of ten years, and will continue to be one. I recommend him to anyone who needs their car fixed right - the first time."
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"I waited. The people in the waiting room were vry friendly and it was a plesure."
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"Thai was my first visit and I was very impressed, I'll definitely return."
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"My experience at Frank's was an excellent one. I went to this shop because it was recommended to me by another mechanic that does not specialize in European vehicles. I was impressed by how well the office looks. The people there had an excellent attitude and were very helpful. When the time came to pick up my BMW, I was surprised of how low my bill was. I would recommend this place to anybody that needs work done on their vehicles, especially to anybody that owns a European vehicle."
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"Very good."
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"Family Focused. Always Pleasant. Service with a Smile. They are professional. The waiting room is cozy (fresh coffee always). They translate automotive stuff in ""girl language"" so women go in peace that you can trust them and they will treat you fairly as if you were their sister. I LOVE EVERYONE THERE. The service is IMPECCABLE. The patience is a learned expertise that should be modeled! This store needs more recognition for a job EXCELLENTLY done! I am additionally impressed with their organizational culture of the staff. The fairness and communication as a team is a morale booster that keeps consistency in all they do. I cant say enough good things about them. Its the kind of service that makes me want to buy more cars so that I have more reasons to go visit. Be well."
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"Always great service with a smile."
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"I always feel like Tim is honest with me concerning my cars."
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"LBR found things others didn't find which gave me comfort out on the road. Only one issue with an exhaust system noise that developed only after I dropped the car off which required replacement of a portion of the exhaust system at $300 - my conclusion was that the exhaust system got jossled in repairing some other items - just not an outcome I was expecting on top of a few other surprises."
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"Excellent service."
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"Just a smog check, but they were helpful and efficient--as always!"
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Review by:
Same As You Have I.( Toyota Sienna)
"Excellent service as usual,"
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"Excellent and HONEST ! JR and Phil always provide me with information on what my car maintenance needs and what will be needed in the future . I feel good about knowing they are not out to do work just to get my money :) I value their honesty!"
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"Professional and friendly service that offers up to date advantages"
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"Nice people good work"
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"I would recommend them- honest, quick, easy."
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"Best on the Cape! Customer services excels. Fast and friendly service! They really know their stuff! Experts in foreign cars. Thanks for everything!"
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"I wouldn't take my car anywhere else, they are honest and fair. Been extremely satisfied for years. Customer service is awesome, quality of work is outstanding."
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Review by:
Rev. Bud P.( Ford Windstar)
"Wonderful integrity and ability as well as very personable personel."
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