Auto Repair Shop Reviews from 8/15/2013

"Very efficient, friendly staff. My car was serviced in the time estimated. Also, discount was given for being a previous customer. Overall very happy indeed."

"Painful to have to fix something but everyone is so nice and efficient it is ok! Getting a ride home is Great I trust everyone will help me hang on to my car for a ling time!"

"What a breath of fresh air!!! I found a great local service place I will always go to... Before finding Airport Automotive, I always went to the Toyota dealership for service with miserable experiences... My 90,000 mile service was due, and so I set up an appointment with the Toyota dealership for my 90K tuneup, of which I went in, and immediately was bombarded with ""trying to get the sale of the service"", with scare tactics and ""gotta do it now"" tactics, without ever lifting the hood... I told them to give me my keys back, got in my car, and drove off... It was the last straw... OK, so I have to mention some of my experiences at the Toyota Dealership... 1) An oil change - forgot to put the cap back on - going down academy, burning oil from my engine - pulled over, lifted my hood, only to see oil had splattered everywhere because the cap was gone... Also noted the engine cover was missing all but one nut to hold it on (Toyota didn't own up to it), but gave me a complimentary total car clean... 2) I took my car in for a ""total car clean"", of which they held my car all day, and upon picking it up, it was not very clean... It was like a carwash and sprayed my interior with some kind of sweet smelling spray... I put my hand between the seat cushions only to see they didn't get any of the dirt that was there... I drove home only to find out all my floor mats were missing... I drove back to the dealership to see them laying outside.... 3) Upon getting a followup call from them on my service, I told them about it and said I will be going elsewhere for all my service needs, and that is when they laid on scare tactics of Toyota being a foreign car, and that I will not get correct service from a local service company, and in the long run will do more damage... So, I stayed on... My next oil change, they did the tire rotate and balance, but didn't do the balance (I was going down I-25 - on my way to Denver, and my car was shaking uncontrollable)... had to pull over, go to nearby tire shop to have them balance it... 4)"

"The car runs very good after being serviced by Hillside. Maybe I should take it in more often."

"I am so happy that my warranty with Lexus ran out andI am back with Hillside Auto Repair. They are so honest,friendly and reliable. I am a very happy camper and knowyou will be too if you use them.Thanks a million.Barb"

"We were given an appt. very quickly as we didn't have time to wait for repairs. A thorough work-up was done on our vehicle and we were sent on our way with minimal cost in no time! We have been coming to Heritage for the past 8 years and have never been disappointed! We are so glad you are in town!"

"A great Franchise to start! On your top 100 franchise list! Make money in a growing franchise today with an Honest 1 Auto Care Franchise today!"

"Excellent Friendly Service. Car was ready as promised. Very pleased."

"The service people were great, always very polite and helpful. The car could be washed better, the windshield looked dirty and dusty. For the first time ever after picking it up, the very back, truck space looked like someone looked all through it in a hurry, all contents were clearly moved around, I had a rolled sleeping bag and it was left unrolled in a total different spot than I left it, same with my workout bag and items in the very back of my suv. Was not happy and very dissappointed about that. I was shocked and called your office right away."

"Fast and Friendly service every time."

"Fantastic experience as always. Quick professional service. Everyone is happy to see you."

"Rob was very helpful. He know the complete history of my truck I recently purchased from Merv Behil. The emission test was fast. The technician was professional. The most important factor for me regarding deciding to seek all my automotive service from Chase is the recommendation by Merv and Rick Behil. I trust them completely and Merv has complete trust in Rob and his knowledge and a longstanding customer relationship with Chase Automotive. As a result I will only seek service from Chase for all my cars and trucks and look forward to being a longstanding customer."

"You were a big help, The work that I needed was well done. It is wonderful having a garage with knowledge workers with necessary tools and computers."

"Craig's car care only recommends service that is needed. Always incredibly friendly and always explain all details of the service they are performing. This is the only car repair shop I will even consider because I know they will do a good job for a fair price. Brought my F-150 in because the gas pedal was getting stuck. They recommended a throttle body cleaning. Unfortunately it did not fix it, so I brought it back. Found out that the housing was loose and caused the throttle to catch on the housing. Wish they would have found the loose housing the first go round, but no big deal. I would still only bring my vehicle here. They even called me the next day to make sure I was no longer having problems. These guys are the best!"

"Amazing service! Trusted them right away."

"First time using Preferred Auto after finding it listed as recommended by AAA. Glad I did. Anthony was professional and they did a good work on the car (Jeep Liberty) that had deferred maintenance. He told me what it needed, didn't need, and future needs. Car is running great with noticeable improvement. I would recommend and return for future service."

"Liberty was great! Great price for the work that was done. I had a new timing belt and water pump put in and the car seems to be running great. This was done in a small amount of time which was convenient."

"I appreciate Ayers emailed service reminders, online scheduling of appointments, technicians identifying problems and solutions. Efrain does a great job from intake to communicating progress and status of maintenance and repairs. Very helpful at keeping a 1998 New Beetle on the road and safe."

"Very good service center. Friendly and knowledgable owners/staff. Reasonably priced too."

"Longtime customer. Great service. Honest and reliable."

"Yes, I would recommend this business to a friend."

"Thanks guys, you are super!!"

"Only service center I would use."

"Fast and Easy!"

"The best I've encountered! You rank as high as the trusted family mechanic back home (and that's saying a lot)."

"Speed efficient service customer friendly staff"