If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"SMOG VEHICLE"
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"Excellent, fast, professional service, HIGHLY recommended"
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"I had been running from one mechanic to another with my car. None seemed to know exactly what the problem was but my car was running like a tractor. After months of running and thousands of dollars later, i was told of these people. Took my car Friday morning and they called at noon to say my car was ready. I went to pick it up and tears rolled down my cheeks.... Car is running like the day that I bought it..... I finally found myself a mechanic. The only ones I will allow to work on anything of mine from this day forward....."
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"As always, expedient, thorough and very professional. Ilike the new makeover of the sitting room..."
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"EXCELLENT AND INFORMED SERVICE. FIRST CLASS OPERATION!"
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"Great Service!!!!"
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"I like how they were very upfront and honest! They didn't try to scan me like everyone else did! Wish I knew about them before I put all that money into a car that had a blow head gasket from jump!! Thanks you guys for not robbing me blind!!"
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"Great service, as always!"
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"My first experience has been positive. I will be back, and hopefully I have found an auto center that I can count on. Everyone was polite, responsive and seemed to be honest and knowledgable. I hope this continues and will look forward to a continued business/client relationship."
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"Very thorough and detailed."
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Review by:
Michelle & Neil Gordon G.
"I took my car in for service because if a strong smell of gas. They diagnosed the problem and told me the parts alone would be $800. However, they went an extra step and discovered a recall had been issued on my car for this problem. I had the car towed to a dealer where it was taken car of under warranty. Mitch could have easily charged me a lot of money. It is service and honesty like this that keeps me bringing my cars back to Marino's."
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"We just moved to the Grassland area and used Grassland Car Care Center for the first time. Very friendly service, prompt and honest. We will definitely use them again!"
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"My Name is Rose Not Bob"
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"My experiences with Alternative Auto have been almost entirely positive. I feel like I've got a personal relationship with them that's way above and beyond what any dealership or chain place can do--they're (friendly, professional) real people. It helps that they're trustworthy--they'll actually explain what they're doing and get consent before jumping into it, and I get the feeling that this informed consent is important to them. I've never felt like I've gotten a runaround there--no sleazy behavior, just honesty. They're worth going to."
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"excellent"
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"Colleen listened to my problem was able to get me a quote for work that will need to be completed in the near future (I hope) to my satisfaction. After talking to Dennis on Friday Aug 30 and due to my financial shortage I have decided to wait for awhile to have motor mounts replaced. If symptons persist or get worse I will take care of it sooner. Thank you all."
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"You guys are great. I've told everyone I know that needs car work, to go to Rocha's. I'm glad that I was told about you."
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"Awesome as always!!!! Thank you for taking great care of us, and our vehicles. We are very fortunate to have you all, to call and know that you will take care of everything. Your expertise and honesty, are greatly appreciated. Thanks again and thank you also for the carwash. The jeep looks beautiful!!!!"
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"Brought car in for oil change. Service was very good. Took car right in"
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"They make me feel welcome. They are polite and do a great job. They give information to me the same as if I were a man. they don't treat me like I'm dumb because I'm a lady."
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"When there wasn't enough time to complete the work, I was given a loaner."
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"You guys are great and my son Eric is a macanic and he recommended you ."
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"I always recommend you guys. You do great work and even more important your honest!"
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Review by:
Tom M.( Chevrolet S10 Pickup)
"Best car repair I've experienced in my 69 years. I've always felt that Mark was completely truthful with me, always willing to explain the problem in a way I can understand and always prompt completion of the job on schedule. I've taken all my cars to him for the past 13 years now."
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Review by:
Bobette H.( Mercedes-Benz S-Class)
"I'd say they are great."
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"Great all round service and recommend"
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