If someone asked you about your shop's quality of work and customer service, what would you tell them?
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"I appreciate the patience and professionalism of the employees who work at this Automotive Center. In the past, I have not been as knowledgeable or proactive in my vehicle's maintenance as I should have been. I appreciate Tracey taking the time to talk to me about my vehicle and helping me prioritize the work that I need to have done in accordance with my budget. I have never felt pressured or that they were condescending. There is a real sense of community/helpfulness at this location. They have taught me a lot about my vehicle and it is now running better than when I bought it (used) 4 years ago. I will not ever go anywhere else as long as I live in the area. I HIGHLY recommend First Landing Auto care."
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"I appreciate the patience and professionalism of the employees who work at this Automotive Center. In the past I have not been as knowledgeable or proactive in my vehicle's maintenance as I should have been. I appreciate Tracey taking the time to talk to me about my vehicle and helping me prioritize the work that I need to have done in accordance with my budget. I have never felt pressured or that they were condescending. There is a real sense of community/helpfulness at this location. They have taught me a lot about my vehicle and it is now running better than when I bought it (used) 4 years ago. I will not ever go anywhere else as long as I live in the area. I HIGHLY recommend First Landing Auto care."
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"Richard said this business was very prompt in addressing his issues. They were very communicative and stayed within the estimate."
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"Jose said there is a gentleman there that is very nice and professional. They do a really good job at this business."
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"Lynn said she had to get a rental vehicle during her service because of the time they kept her vehicle. It would be nice if they could take her home and pick her up, at least within a ten mile radius, instead of having her rent a vehicle."
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"Great service, great staff!"
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"I accidentally found this place about a year ago...always pleasant...honest...fast! I finally found a place I can trust! And they even will take you to work when you drop your car off...and bring your car when it's finished..""))...Thank you Dave!"
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"Excellent service - very professional"
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"My sister and I have both been customersover 15 years and have found the customer service exceptional! If you have any problem do not hesitate to contact them to assist you, you will be very satisfied!"
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"We appreciated the calls with the estimate and the effort put into fixing our car in a timely manner. And the carwash was a very nice surprise."
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"your are the best..with reasonable prices"
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"I highly recommend Preferred Auto and I refer all my friends, family, and Co-workers to Preferred Auto when I get the chance. Mark and Anthony are very knowledgable and extremely friendly and easy to deal with."
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"No problems with Preferred Auto Center, gives good service, polite service department personnel and office does things to satisfy customer, ie car wash, ride home or customer request, clean finished auto, Very satisfied and fair cost for work."
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"I was in a panic when I first found the shop but every accomodation was made to schedule me in."
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"Absolute first rate work, exemplary service. Friendly, knowledgeable guys with great attitude, make you feel like they really care about you and your car."
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"Great company! Honest, professional, courteous, knowledgeable. Couldn't bring my car to a more reputable garage. They'll always have my business!"
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Review by:
Lorri G.( Jeep Grand Cherokee)
"I would tell them I have never been dissatisfied, and I have never felt that I did not get what I paid for."
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